Tarek Chaaly
Dubaï
Summary
Communicative Bar Manager, maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation, and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies.
Overview
8
8
years of professional experience
Work History
Bar Manager
Rockfish - Jumeirah Al Naseem
11.2023 - Current
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Tailored the beverage menu to meet guest needs and operation needs
- Increased beverage revenue by 5% vs same period last year
- Adapted the wine list to the food menu and added new wine to increase the overall beverage revenue
- Mentored and trained staff members to ensure exceptional customer service standards.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Reduced the stock level to reach a a level aligned with the beverage revenue by implementing par levels
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Bar Manager
Kayto - Jumeirah Al Naseem
10.2021 - 11.2023
- Perform the sales report and the cash register report
- Inventory Tracking
- Lead, support and coordinate the different tasks of the barteam
- Organize promotional events
- Maximize bar sales across the team by giving them strategies and proceduresprocédures
- Compliance with HACCP standards
- Minimize the use of raw materials by respecting quantities
- Train new people in the preparation and promotion of beverages and hygiene protocol
- Sell and promote restaurant dishes to maximize overall outlet revenue
- Creation of signature cocktails for the different establishments of Jumeirah
- Collaborate with suppliers to ensure timely inventory replenishment
- Creation of training courses for the various points of sale on how to sell and present spirits
- Professional bartender with in-depth knowledge of spirits and expert in customer loyalty
- Friendly, open and committed to providing the best customer experience by offering a personalized and unique service.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Barman
Amethyste Pool Lounge Intercontinental Phoenica
05.2018 - 09.2021
- Inventory Tracking
- Menu development
- Exclusive Cocktail Creation
- Maintaining presentation and cleanliness of the Bar
- Making sure the bar is stocked.
- Performing sales report and cash register
- Work under pressure and serve more than 50 drinks per hour
- Training of 2 bartenders
- Sell and promote restaurant dishes to maximize overall outlet revenue
- Spirits & Cocktails History Training
- Creation of innovative and exclusive concept during Covid-19 (bottled cocktails.) Raising norms and standards
- Participation in training courses on different distilleries (Macallan, Glenfiddich, Remy Cointreau...)
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
Serveur
Mar Mikhael
06.2016 - 09.2016
- Inventory management via FIFO
- Communication and promotion of the establishment via Facebook and Instagram
- Order taking
- Booking and allowances
- Increase the restaurant's turnover by 20%
Education
Bachelor of Hospitality And Tourism - Hospitality And Tourism
Sagesse Faculty of Hospitality Management
Lebanon06.2020
Certificate of Completion - Wine
CFPPA De Beaune
Burgundy France10.2019
Certificate of Completion - Bartending
European Bartending School
Amsterdam08.2018
Skills
- Teamwork
- Professional
- Upselling
- Conflict Resolution
- Task Prioritization
- Creating schedules
- Trainings and Mentoring
- Expert Mixology
- Critical Thinking
- Multitasking
- Passionate
- Verbal Communication
Websites
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
Hobbies and Interests
- Oenologie
- History
- Body Building
- Travelling
- Volunteering
- Scuba Diving
Timeline
Bar Manager
Rockfish - Jumeirah Al Naseem
11.2023 - Current
Bar Manager
Kayto - Jumeirah Al Naseem
10.2021 - 11.2023
Barman
Amethyste Pool Lounge Intercontinental Phoenica
05.2018 - 09.2021
Serveur
Mar Mikhael
06.2016 - 09.2016
Bachelor of Hospitality And Tourism - Hospitality And Tourism
Sagesse Faculty of Hospitality Management
Certificate of Completion - Wine
CFPPA De Beaune
Certificate of Completion - Bartending
European Bartending School
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