Swimming
Tarek Hassan
Supply chain manager
Sharjah
Summary
- Industrious Supply Chain Supervisor skilled in leading and training staff members to achieve high performance. Talent in conducting performance evaluations and implementing continuous improvement strategies to promote organizational success. Excellent communicator with logistics coordination expertise.
- Demonstrated success in leading and managing international supply chains.
- Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments.
- Skilled in budgeting with a basic understanding of financial information.
- Adept in implementing best practices and using continuous improvement tools.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Supply Chain Manager
Switch foodstuff - ( AJEEB )
sharjah
02.2020 - Current
- I handle all Dry items ( AJEEB Brand ) and the frozen items for major brands from the sources to the end consumers.
- Mitigated business risk and improved customer lead times through thoughtful supplier network design.
- Studied technical aspects of managed category to identify key quality attributes and cost containment levels.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Researched, prepared for and led supplier negotiation process for managed category.
- Reduced business risk by improving contract coverage for suppliers in spend category.
- Monitored market to capitalize on latest trends.
- Visited supplier offices and plants to investigate facilities and capacity to meet quality requirements, specifications and delivery dates.
- Partnered with buyers to develop category-appropriate order frequency for spend under management.
- Developed and executed spend category to support business objectives.
- Identified and reported key performance indicators to define successful category management.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed insights on marketing campaigns to assess performance against goals.
- Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Achieved profitability goals by developing and implementing commercial activities.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Created printed marketing materials designed to drive campaigns.
- Provided research and development on AJEEB products to showcase benefits and retain customers.
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Capitalized on opportunities to make significant cost savings to areas of supplies, services and capital requirements when optimizing resource management for group purchasing organization (GPO) service line directors.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Oversaw demand planning, purchasing and logistics.
Office Manager
Mohamed Abdulrahman Albaher - Alalali Division
Shuwaikh
02.2018 - 01.2020
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Maintained computer and physical filing systems.
- Arranged corporate and office conferences for company employees and guests.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed standard operating procedures for all administrative employees.
- Sourced vendors for special project needs and negotiated contracts.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Coordinated special projects and managed schedules.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee records and productivity to complete employee evaluations.
Area Sales Supervisor
United Beverage Co. - Pepsi
Sabhan
01.2015 - 01.2018
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Reviewed daily metrics of account executives to evaluate strengths and weaknesses.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Prepared sales presentations for clients showing success and credibility of products.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Analyzed sales data and kept up to date with market trends.
- Introduced new products to meet customer demand and increase profits.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Customer Service Executive
Americana Group
Subhan - Kuwait
12.2010 - 01.2015
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Corresponded with delinquent customers to collect payments and make billing arrangements.
- Evaluated interactions between associates and customers to assess personnel performance.
- Informed customers of upcoming promotions and deals to boost sales.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Interceded between employees during arguments and diffused tense situations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Trained team members on new hotel services and products to support promotional efforts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Accountant
Jemco Construction Group
Cairo
10.2009 - 12.2010
- Developed and implemented effective accounting systems.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Offered advice and direction to help clients better understand financial goals.
- Prepared monthly journal entries and reconciliations.
- Evaluated and improved financial records to make important business decisions.
- Wrote footnotes for various filing projects and annual reports.
- Completed year-end closing processes with controllers and external auditors.
- Gathered financial information, prepared documents, and closed books.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Reconciled accounts and reviewed expense data, net worth and assets.
Education
Bachelor of Accountancy - Accounting And Business Management
Cairo University
Egypt 09.2005 - 06.2009
Skills
Strategic Sourcing
Accomplishments
- one of team member in UAE to build AJEEB brand from scratch to be available everywhere now .
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of Switch in the development of AJEEB PVL.
Certification
CISCM (Certified International Supply Chain Manager)
Interests
Football
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CISCM (Certified International Supply Chain Manager)
06-2021
CISCP (Certified International Supply Chain Professional))
06-2021
Supply Chain Manager
Switch foodstuff - ( AJEEB )
02.2020 - Current
Office Manager
Mohamed Abdulrahman Albaher - Alalali Division
02.2018 - 01.2020
Area Sales Supervisor
United Beverage Co. - Pepsi
01.2015 - 01.2018
VISUAL BASIC .NET
02-2012
Customer Service Executive
Americana Group
12.2010 - 01.2015
ICDL
11-2010
YAT Professional Diploma in Accounting
11-2009
Accountant
Jemco Construction Group
10.2009 - 12.2010
Microsoft office
03-2009
Bachelor of Accountancy - Accounting And Business Management
Cairo University
09.2005 - 06.2009
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