Microsoft Office (Word, Excel, PowerPoint), Google Workspace Excel (advanced), Tableau, Power BI, Google Analytics

Enthusiastic customer service professional with 19 years of experience working as a liaison between consumers and corporations. Skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for the effective delivery of outstanding service. Maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organization.
Seeking a team leader position, customer service, to utilize my expertise in boosting team spirit and performance in an organization. Diplomatic individual with strong leadership and decision making skills. Looking to work in a team leader capacity to oversee the maintenance of the performance level of team members.
Analytical & Financial Skills
Microsoft Office (Word, Excel, PowerPoint), Google Workspace Excel (advanced), Tableau, Power BI, Google Analytics