Tarek Jazairi
Duty Operations Manager
Dubai,United Arab Emirates
Summary
I have a solid background in flight operations, with hands-on experience coordinating and supporting aircraft movements, securing overflight and landing permits, and managing ground handling services. My responsibilities have included organizing crew logistics such as accommodation, transportation, and catering, as well as ensuring compliance with international aviation regulations. I’ve worked closely with service providers, airport authorities, and internal teams to ensure smooth and timely flight operations, maintaining a high standard of safety and efficiency in every mission.
Overview
22
22
years of professional experience
Work history
Duty operations manager
Falcon Elite
Dubai, UAE
08.2024 - Current
- Responsible for securing Overflight (OVF) and Landing Permits for international and domestic flight operations.
- Coordinate and supervise ground handling services to ensure efficient aircraft turnaround.
- Arrange and manage crew logistics, including hotel accommodation (HOTAC), ground transportation, and catering.
- Act as the central point of contact for all operational services, ensuring compliance with aviation regulations and service quality standards.
- Maintain clear communication with internal teams, vendors, and authorities to ensure seamless execution of flight support services.
Flight operations supervisor
Hadid International Services
Istanbul, Turkey
11.2015 - 02.2021
- Arranged ground handling services, facilitating seamless flight operations.
- Collaborated with team to uphold high-quality service delivery.
- Obtained necessary overflight and landing permissions for streamlined flight management.
- Liaised with air traffic control, ensuring effective operational communications.
Ground Handling Airport supervisor
Hadid International Services
Damascus
08.2005 - 09.2015
- Supervised aircraft turnaround operations, ensuring efficient baggage handling, refueling, catering, and boarding.
- Coordinated with ramp agents, airline crew, and service providers for timely and safe ground handling.
- Monitored compliance with safety regulations, airport procedures, and airline standards.
- Resolved operational issues to facilitate smooth interdepartmental communication.
- Conducted pre-arrival and post-departure checks to confirm service completion and quality.
- Managed VVIP and military flights for Qatar Amiri, Dubai Airwings, Italian Airforce, Spanish Air Force, Croatia Airlines, and Polish Airlines.
Line Activation Supervisor
Syriatel GSM
Damascus
02.2003 - 03.2005
- Resolved customer complaints promptly, enhancing overall satisfaction rates.
- Managed daily operations to boost productivity.
- Coordinated with supervisors to ensure consistency across shifts.
- Engaged with suppliers and service providers for operational support.
Education
Master of Business Administration in Aviation - Aviation Management
IATA-Embry-Riddle Aeronautical University
Online 05.2025 -
Bachelor of English Interpretation - English Literature
Damascus University
Syria 09.2010 - 08.2013
Foundation degree - Conservation of Cultural Heritage
Universita Di Ca'Foscari
Italy 10.2008 - 07.2010
Diploma - Flight Operations
Emirates Aviation University
UAE 03.2008 - 05.2008
Diploma - Weight & Balance
Syrian Arab Airlines
Syria 09.2007 - 01.2008
Diploma - Advanced Ground Handling
Arab Air Carriers Organization
Syria 05.2007 - 08.2007
Certificate - Management Skills
British Council
Syria 06.2002 - 06.2002
Certificate - Italian Language
Italian Cultural Institute
Syria 03.2000 - 02.2002
High School - High School
Al Thaqafi
Syria 09.1996 - 08.1997
Skills
- CRM systems use
- MS Office Suite
- Customer Service
- Team Leadership
- Microsoft Office Suite
- Operational support
Languages
Arabic
Native
English
Fluent
Italian
Intermediate
Affiliations
- Playing Guitar
- Reading
- Cycling
Timeline
Master of Business Administration in Aviation - Aviation Management
IATA-Embry-Riddle Aeronautical University
05.2025 -
Duty operations manager
Falcon Elite
08.2024 - Current
Flight operations supervisor
Hadid International Services
11.2015 - 02.2021
Bachelor of English Interpretation - English Literature
Damascus University
09.2010 - 08.2013
Foundation degree - Conservation of Cultural Heritage
Universita Di Ca'Foscari
10.2008 - 07.2010
Diploma - Flight Operations
Emirates Aviation University
03.2008 - 05.2008
Diploma - Weight & Balance
Syrian Arab Airlines
09.2007 - 01.2008
Diploma - Advanced Ground Handling
Arab Air Carriers Organization
05.2007 - 08.2007
Ground Handling Airport supervisor
Hadid International Services
08.2005 - 09.2015
Line Activation Supervisor
Syriatel GSM
02.2003 - 03.2005
Certificate - Management Skills
British Council
06.2002 - 06.2002
Certificate - Italian Language
Italian Cultural Institute
03.2000 - 02.2002
High School - High School
Al Thaqafi
09.1996 - 08.1997
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