TARIFA JUMA ALOTAIBA
ABUDHABI,UAE
Summary
Dynamic professional with strong communication skills and a proven ability to analyse customer needs effectively. Demonstrates exceptional problem-solving capabilities and a positive attitude, complemented by proficiency in Microsoft skills. Committed to leveraging these competencies to drive success in future roles.
Experienced HR professional with focus on talent management and employee relations. Drive organisational success by implementing strategic HR initiatives and fostering positive workplace culture. Skilled in conflict resolution, recruitment, and compliance, ensuring alignment with company goals.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work history
HR
Sobha real state - PNC architects
Dubai, UAE
2025.06 - Current
- Developed new HR procedures for better personnel management.
- Supervised HR team members, fostering teamwork and cooperation.
- Maintained HR records for employee data management purposes.
- Implemented HR software systems, simplified administrative tasks.
- Improved employee engagement by implementing innovative HR strategies.
- Collaborated with HR management for strategic planning initiatives.
- Supported set up and maintenance of online HR system to organise and document HR tasks.
- Collaborated with HR team to develop recruitment strategies.
- Improved employee satisfaction by implementing innovative HR policies.
- Coordinated HR strategies for improved team performance.
Mashreq Bank
2024.01 - 2025.01
- Hands-on experience in Microsoft Outlook, Excel, Word and Power Point
- Ability to Translate Arabic to English for the notifications received from All Markets and Regulators
- Execution of Corporate Actions relates to DFM / ADX / NASDAQ markets along with GCC related markets.
- Handle NIN related activities and Stock Transfers to and from market
- Financial posting in the core system including daily settlement and Fund transfers
- Handling and resolving Customer queries.
- Preparation and execution of trade confirmation to the customers
- Reconciliation of customer portfolio along with Mashreq’s portfolio with the market including GCC markets, as per agreed intervals and investigations in case of any exception
- Monitoring of LTV through out the day and reporting to TCM upon occurrence of any shortfalls or Margin calls
- Monitoring Security Exceptions, if any, as per regulatory and market requirements
- Report HO trades, if any, done through Mashreq Securities to CAD for booking the same in HO books
Al Tayer Group
2022.01 - 2023.01
- Administration clerk
- DBR
- Refund - pre auth
- RTA black pinpoint
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
Cashier Customer Service Representative
Travelex Exchange
2021.11 - 2022.07
- Keep track and finalize all format documents representing the financial transaction of a business or project.
- Collect all the financial transaction done in the daily operations of a business and record them in the respective accounts.
- Administer currencies, financial exchange activities, deposits as well as company voucher payment, prepare and manage guest accounts and take payment by cash, credits card and debit card.
- Data communication performed through digital means such as computers, telephone, or e-mail.
- Cash transactions from clients in national and foreign currencies.
- Provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign currencies, make deposits of money validity.
Customer Support Administrator
Emarat Petroleum
2008.03 - 2016.03
Education
Bachelor of Arts - bachelor's degree
Carl Field University
United States Of America 2017.09 - 2018.10
High School - High school
NAD ALSHIBA Ladies Center
UAE 2016.09 - 2017.03
Skills
- Communication skill
- Problem solving
- Customer needs analysis
- Positive attitude
- Microsoft skills
Language
Arabic
English
Sri Lanka
Hindi
Contact
- PHONE: 0558588855
- OTHER: 0505858855
- E-MAIL: tarifa.alotaiba@gmail.com
Timeline
HR
Sobha real state - PNC architects
2025.06 - Current
Mashreq Bank
2024.01 - 2025.01
Al Tayer Group
2022.01 - 2023.01
Cashier Customer Service Representative
Travelex Exchange
2021.11 - 2022.07
Bachelor of Arts - bachelor's degree
Carl Field University
2017.09 - 2018.10
High School - High school
NAD ALSHIBA Ladies Center
2016.09 - 2017.03
Customer Support Administrator
Emarat Petroleum
2008.03 - 2016.03