TARIQ ANWAR
Sharjah
Summary
To be able to work in an organization that would optimize the use of knowledge and skills acquired through education, training and work experience that would offer excellent opportunities and career improvements PROFESSIONAL SUMMARY Highly ambitious Media Executive with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Silver Oak Property
Dubai
12.2023 - 05.2024
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
Customer Service Executive
Al Samiah Management Consultancy
07.2017 - 05.2020
- Al Samiah Management Consultant Sharjah, U.A.E.
- Contacted supervisor immediately when issues required escalation in effort to avoid lost revenue.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Updated account information after every customer call for data accuracy.
- Explained benefits and advantages of different product and service offerings to customers.
- Supported Chief Operating Officer with daily operationalfunctions.
- Analyzed departmental documents for appropriate distribution and filing.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Implemented marketing strategies which resulted in 12% growth of customer base.
Media Outdoor Executive
IPSOS STAT
03.2015 - 06.2017
- Outdoor Media Executive IPSOS (Media & Marketing ResearchCO) Inspecting outdoor advertisement visuals, Preparing qualitative report.
- Preparing quantitative report.
- Monitoring new locations.
Project Supervisor
IPSOS STAT Sharjah
05.2011 - 01.2015
- Media & Marketing Research CO) Preparing daily quotaand distributing among the interviewers.
- Preparing dairy report and work on log file on a daily basis.
- Handling face to face projects and business to businessprojects.
- Assigning targets to the interviewers.
- Checking quality of the surveys.
Call Center Agent
Aril, IPSOS STAT
01.2010 - 04.2011
- Media and Marketing Research Co, Handling calls for consistent 8 hours on daily basis.
- Preparing daily call reports and maintaining appointment book.
- Assisting the call center manager/in recording data and in preparing invoices.
- Communicating with various customers Attending meetings and convincing clients.
- Working strategically to increase market awareness and use of company's products.
- Point of contact with customers in a manner that creates a trusting relationship.
- Outdoor Project Field Interviewer experienced in handling various outdoor projects.
- Ability to convince and communicate with various customers.
- Submitting daily reports at the end of the day Knowledge of U.A.E market and good convincing abilities.
- Processed and handled customer-related issues.
Education
Bachelors of Commerce -
University of Bangalore
IndiaSkills
Client engagement
Internal department communication
Customer queries
Account management
Database marketing
Complaint response
Client pitching
Timeline
Real Estate Agent
Silver Oak Property
12.2023 - 05.2024
Customer Service Executive
Al Samiah Management Consultancy
07.2017 - 05.2020
Media Outdoor Executive
IPSOS STAT
03.2015 - 06.2017
Project Supervisor
IPSOS STAT Sharjah
05.2011 - 01.2015
Call Center Agent
Aril, IPSOS STAT
01.2010 - 04.2011
Bachelors of Commerce -
University of Bangalore
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