Driven Document Controller touting 9 years of success in digital file management. Proven history of streamlining procedures and mentoring team members on document workflows. Astute individual offering positivity and relative ease in tackling administrative tasks and assisting with special projects.
Created and Maintaining a self in-house built flows systems with help of SharePoint, Onedrive and PowerAutomate to keep the flow of engineering documentation smooth and tracked.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Lead Document Controller / Data Controller
Archcorp Architectural Engineering
Dubai
01.2021 - Current
Provided support for document controls and worked with contract documents.
Maintained document control system and updated work instructions, procedures and associated databases.
Worked with internal staff to process documents and sent for closing.
Converted documents from one application to another.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
Identified areas of weakness and recommended or implemented process improvements.
Assisted in continuous improvement activities while developing and maintaining resulting documents.
Created and maintained user accounts and properly routed documents for approval and training.
Assisted with document troubleshooting and recovery of corrupt documents and files.
Collaborated across departments and levels of management to gain consensus on procedural documentation.
Managed training courses, setup and maintenance for document control systems.
Uploaded company procedures and policies to EDMS, routing for approval and training.
Developed and executed system implementation plans to permit integration of users and documentation for company mergers.
Monitored and created control reporting to track performance of system and process integrity, vendors, internal workflows and SLAs.
Completed, configured and revised engineering change orders.
Created and implemented new process to reduce cycle time in approving design plans and engineering change requests.
Investigated and resolved variances in digital and physical records to promote record integrity.
Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Carefully reviewed all documents and reports for completeness and accuracy.
Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
Monitored due dates and deadlines and worked to submit all documents on time or early.
Coordinated document exchange between departments, contractors, suppliers and customers.
Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
Established and managed document distribution matrix and document control register.
Managed technical documentation flow of engineering, project management and construction activities.
Created project control documentation to support needs of important projects.
Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
Used Adobe Acrobat and PDF Studio for document management and enhancements.
Senior Document Controller
Archcorp Architectural Engineering
Dubai
04.2015 - 01.2021
Keep clear and accurate records and reports
Document control software and rapidly input data and retrieve records and information
Organize work load and to manage a filing methods and management techniques
Responsible for devising and maintaining office systems, including data management, filing and document tracking
Coordinates incoming and outgoing communications and documentation, including distribution as appropriate, obtaining background information and preparing replies when required
Provide support and assistance to the department in any administrative and coordination tasks as and when required
Coordinate all activities related to the Document Control procedure, including technical documents, drawings and commercial correspondence
Generate the various document control reports as required
Typing of site documents and follows up of all the site needs
Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable
Maintain updated records of all approved documents and drawings and their distribution clearly
Maintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with ease traceability
Maintain the files and control logs as required by the project
Handling of confidential information.
Created data books in physical, digital and CD formats.
Reviewed and approved all client contracts prior to submission.
Built and updated diverse documents, charts, tables and mail merges using various programs.
Carefully reviewed all documents and reports for completeness and accuracy.
Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
Coordinated document exchange between departments, contractors, suppliers and Clients.
Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Completed transmittal logs and stored in files for specified durations.
Managed file archival and information retrievals.
Converted documents from one application to another.
Worked with internal staff to process documents and sent for closing.
Provided support for document controls and worked with contract documents.
Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Developed and edited template contracts with changes in company's service lines or new developments.
Established, improved and reinforced document management systems to handle current and expected requirements.
Remained informed on current regulations, especially concerning research industry and document creation.
Supported end-user access requirements by establishing compliant systems and effective access policies.
Analyzed contract documents to identify ambiguity and conflicts between documents and specifications.
Managed training courses, setup and maintenance for document control systems.
Completed, configured and revised engineering change orders.
IT Assistant
Atlantic Internet & Typing Services
Dubai
04.2013 - 03.2015
Supervising of the Shop business, handling cash, reporting the manager time to time
Helping with documentation works, photocopy, scanning and other internet - email related jobs
Consulting customers with IT software solution, from installation to many more unexpected IT problems
Expertise in IT hardware and technical work with good knowledge of things.
Responded to queries on phone, via email or through IT ticketing system.
Installed and configured software and hardware.
Reviewed system and network performance to make proactive adjustments based on established IT policies.
Maintained current software licenses and patched applications to stay up-to-date with latest features.
Gathered and translated project requirements and collaboratively worked to define scope and milestones.
Configured hardware, devices and software to set up work stations for employees.
Removed malware, ransomware and other threats from laptops and desktop systems.
Maintained servers and systems to keep networks fully operational during peak periods.
Patched software and installed new versions to eliminate security problems and protect data.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Helped streamline repair processes and update procedures for support action consistency.
Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Trainer / Computer Assistant
Academy of Computer Science
Karachi
09.2011 - 02.2013
Supervising and training junior students
Organizing group assignments & tests.
Scheduled and taught in class courses to increase learning opportunities.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Analyzed team performance and identified opportunities for additional training.
Prepared and presented supplementary learning material to support structured lessons.
Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Monitored participant workflow and behaviors throughout training process.
Tracked attendance and evaluated progress for assigned trainees.
Supported productivity increase and business growth through new hire training and mentoring.
Developed individualized training plans to achieve staff readiness.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Implemented diverse instructional methods, optimizing trainee engagement.
Implemented new training courses after assessing corporate data and identifying employee weaknesses.
Identified and recommended staff for key positions and departments.
Education
Bachelor of Arts - Law And Political Science
Gomal University
KPK, Pakistan
07.2016 - 11.2018
Associate of Arts, Post Graduate -
Board of Intermediate Education
06.2013 - 09.2015
Certificate in Information Technology IT. -
Academy of Computer Science
01.2013 - 03.2013
Diploma - Multimedia Graphics. IT Design
Academy of Computer Science
08.2010 - 08.2011
Skills
SAP Ariba (for aviation)BIM360Adobe Pro, Bluebeam, Online PDFAdobe PhotoshopElectronic Document Management System (EDMS)Microsoft TeamsMicrosoft Office (outlook Excel, Word, PowerPoint)Microsoft Web (Outlook Web, SharePoint, OneDrive, PowerAutomate, PowerApps, Planner, Project, Visio, Lists, Delve, PowerBl)Documents and reports, Documents ArchivingEditing documentsProcess improvements, Project AssistanceAEC & BIM AdministrationInstallation, Autodesk latest patchesManaging LicensesMicrosoft Office 365 AdministrationTeams Creation, Channels CreationManaging licensesInfra managementSystem procurement as per designers, Engineers, visualizers or as per the designationTechnical Support to the teamSoftware InstallationsWindows 10 & 11 upgradationAdobe Pro3ds MaxRevitDesktop ConnectorAEC & BIM SoftwareLumionTwinmontionLapentorWindows LicensesSoft SkillsProductivity & organizationEmotional intelligenceCreativityExtroversionLeadershipTeamworkConflict managementStress managementPeople skillsProblem-solvingOpennessCritical thinkingTime managementAttention to detailAdaptabilityResponsibilityEffective communication
Process improvements
Compliance controls
Tracking document flow
Project support
Skilled in Softwares
Document organization
Invoicing support
Proficiency in SAP
Recordkeeping skills
Workflow coordination
Digital file organization
Archive management
Project assistance
Mail merging
Project leadership
Accomplishments
UAE University Pavilion for Expo 2020, Dubai – UAE (Aconex)
UAEU: University of the Future – Innovation and Technology, Lighting and Interactive Experience
Engineering Building 1, American University of Sharjah – UAE
AGMC BMW Showroom, Motor City, Dubai – UAE
My City Centre Al Dhiat, RAK – UAE (Aconex)
My City Centre Al Barsha, Dubai - UAE (30 days) (Aconex)
Marajer Al Jurainah Expansion, Sharjah - UAE (30 days) (Aconex)