Tarun Jewalikar
Dubai
Summary
Results-driven Cluster Food and Beverage Manager with a strong history of establishing profitable food service operations, leading teams, and driving revenue growth. Skilled in pre opening projects, service excellence, menu development,campaign development , performance management, supply chain management, crisis management, and problem-solving within the food industry. Deep knowledge of hospitality standards and a talent for cultivating customer relationships. Dedicated to delivering exceptional service, delivering owner as well as brand expectations whilst ensuring high levels of customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cluster- F&B Manager
Accor Hotels
Dubai, UAE
03.2022 - Current
- Bestowing leadership direction to cluster of hotels by maximizing financial returns, driving development of people, creating and maintaining memorable guest experiences, complying to brand standards, and building awareness of hotel and brand in local community
- Conceptualized and implemented opening of 3 restaurants, 1 bar and 1 lobby cafe concepts for Mercure Hotel Dubai Deira within guidelines of Accor Mercure Brand Guidelines
- Delivered KPO's and profitability of 27% for the year 2023 for F&B within the cluster, ESS benchmark results of 8.9 as per the brand target, delivered expected ALL Dine and Earn targets of 30,000 euros for the year 2023, implemented new midscale and economy breakfast standards for all 3 hotels & completed global leadership program 2023 hosted by Accor academy
- Departmental mentor for green key initiative, implementation of waste management systems, HACCP compliance, elimination of single use plastic & COP 28 compliance as per brand requirements
- Studying competitive set and benchmarking own products for continuous product development, market research and service excellence in Deira market
- Role model for innovation and creativity to the entire F&B team in making the Hotel & Residences' restaurants & bars competitive and widely visible in the market
- Providing professional, advisory and executive support service to the Cluster General Manager to assist in meeting strategic goals whilst establishing systems which monitor the achievement of departmental goals & ensuring compliance with business operations and hospitality laws
- Daily follow up and assistance for Sales & Marketing to manage the development of new products and services & develop quality management systems
- Initiated leasing and management recommendations for capital improvements to enhance and maximize profitability from all assets of the hotel or owning company within cluster for food and beverage venues
- Daily Interaction with guests and external contacts including - current and potential clients, government officials, travel industry representatives, suppliers, competitors, local community members for incremental business opportunities and collaborations for reaching departmental topline and profitability
- Developed and created growth opportunities for 2 line staff and 2 supervisory level team members within team and improved their performance through coaching and feedback, and created performance and development goals for other team members
- Nurturing talent & developing future leaders to be uniquely known as 'Heartist'
- Recognizing performance parameters and training colleagues to make sure they deliver with compliance and adhere to standards we expect and have tools they need to work efficiently
- Key responsibility of financial statistic management and cost conversions to achieve budgets.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Identified areas of opportunity for food and beverage sales by analyzing customer feedback and product demand metrics.
- Implemented new drink policies, reducing over-pouring by 10%.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Cluster- F&B Manager
Millennium Hotels and Resorts
Dubai, UAE
10.2018 - 03.2022
- Responsible for day-to-day operations of 6 restaurants and bars, our 5 meeting and conferences facilities (including one ballrooms) and room service for 583 hotel rooms and serviced apartments
- Devised overall business strategy & strategic direction of all food and beverage outlets & events
- Oversee more than 600 square meters of banquets, product launches, weddings, conferences & outdoor events for up to 300 guests
- Launched three theme night concept in our signature restaurants 'House of Colors & Laguna'
- All aspects of hotel pre-opening, talent recruitment (40 talents), OS&E & FF&E planning & receiving, promoters' contracts, creating & implementing SOP's, forecasting, budgeting, Menu Engineering & Cost Control, HACCP compliance & DTCM compliance
- Initiation and implementation of marketing action plans, concept development & execution for F&B.
Assistant F&B Manager
Millennium Atria Business Bay
Dubai, UAE
10.2018 - 03.2022
- Managed all F&B operations and coached and mentored a dynamic multi-disciplinary team of 60 colleagues across 3 outlets & 350 serviced apartments
- Enhanced sales & service strategies through analysis of all key metrics to develop data-driven initiatives
- Performed in-depth research of evolving hospitality market to anticipate shifts in customer requirements
- Achieved highest score in employee engagement surveys 2 years running with a raw score of over 90%
- Delivered savings & enhanced P&L by reducing team member vacation and overtime hours by 20%, further improving service standards and efficiency
- Saved 9% by liaising with suppliers and procurement and renegotiating on food and beverage products
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Analyzed food & beverage consumption trends, preparing subsequent action plans to maintain product freshness and consistent inventory levels.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
F&B Manager
Al Hokair Hospitality
Dubai, UAE
04.2017 - 09.2018
- Food and beverage operations head for All-Day Dining, Shisha Lounge, Primo Piano, in room dining, Minibar, Banquets and Conventions center for MENA Plaza Hotel Al Barsha and MENA Apart Hotel
- Major tasks include SOE ordering for F&B service & production, restaurant designing, menu engineering, making SOP's, recruitment, creating minimum quality standards, annual pre opening training plan & responsibility for hotel compliance to all food and beverage DTCM, Municipality & HACCP guidelines
- Initiation & implement effective control of food, beverage, labor and operating expenses throughout the F&B division & prepare the annual strategic plan and achieve the goals and targets
- Responsibility of driving efforts to achieve/exceed hotels scorecard targets GOP, LQA, Guest and Colleague Satisfaction
- Drive innovative promotions, menus, concepts; creating destination of choice for hotel & external guests.
Outlets & Banqueting Manager
City Seasons Towers Hotel
Dubai, UAE
04.2016 - 04.2017
- Sales of on-site events and ballrooms
- Manage all meetings and catering enquiries according to standard procedures
- Function as a one-stop shop for clients for detailed event planning and work closely with meeting and private dining operations, F&B management, rooms division operation, finance and external suppliers
- Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and upselling of hotel facilities and services
- Work closely with the area sales MICE team to achieve monthly sales target
- Conducting site inspections, client entertainment and familiarization tours.
Assistant Restaurant Manager
The City Seasons Hotel
Dubai, UAE
04.2015 - 04.2016
- Managing a team of 20 associates with job responsibilities of interviewing, resolving customer complaints regarding food quality and service and taking constructive feedback, making sure the business complies with health and food safety regulations, training & roaster management
- Inventory management for food and beverages, CCG and F&B operational supplies
- Payroll and performance appraisals for the complete food and beverage department
- Directly involved in planning and execution of new marketing plans and sales strategies with respect to major on-going promotions of Food and Beverage Operations and Events
- Ensuring that the Department's monthly and yearly targets are met, and all costs are controlled.
Bars Supervisor
The Westin Hotel
Gurgaon, India
11.2014 - 03.2015
- Ensuring effective operation on daily basis, whilst maintaining company brand standards consistently with diligence including shift controls, accounting procedures and adhering to company policies
- Incorporating positively towards sales opportunities to maximize sales, revenue and exceed budgeted sales targets for the department
- Working in close coordination with the HOD's to develop new promotional opportunities to facilitate departmental sales targets and exceed budgets with the help of planning, implementation and review of new and ongoing promotions.
Restaurants Captain / Coffee Ambassador
JW Marriott Hotel
Dubai, UAE
12.2012 - 10.2014
- Supervised a team of 16 associates from diverse cultural backdrops in a Pan Asian specialty interactive buffet restaurant 'Bamboo Lagoon' and the eye of the hotel 'Piano Lounge'
- Played a key role in the associate development program Symphony of service, brand standards and ISRA Audits
- Directly involved in the corporate 'Starbucks program for training & development' & designated 'Coffee Ambassador' for the hotel with regards to procurement of machines & delivering on floor soft skills
- Delivered results in a short span of time and currently managing Piano Lounge with 11% Sales Growth in comparison to LYA
- Active participant in the pilot program for high-end villa caterings with specializations in creating and executing a thematic decor and entertainment.
Voyager Program
JW Marriott Hotel
Dubai, UAE
07.2010 - 06.2011
- Trained and interned in all operational and admin departments
- Worked closely within the team to identify areas of new business prospects to maximize organizational profits and affiliate new food and beverage initiatives
- Acquire new potential sales contacts through market research, sales calls, direct marketing and attending industry events to build relationships with key prospects
- Ability to work with existing products/services to find new channels, markets for growth and distribution to exceed sales targets for the business
- Research & recommend new products & services with strategic development plans and SWOT analysis
- Expertise in all IT skills like MS Office applications, Property Management systems like Opera and MICROS, IDS, Prologic, ADACO, Infrasys & Bayan
- Negotiating and exploring new food and beverage development opportunities to maximize revenue
- Adopt performance management tools by setting objectives, conducting and participating in performance reviews and building personal development plans.
Education
MBA - Global Hospitality Management
Les Roches Hotel Management School
Crans Montana, Switzerland09.2025
Diploma in Data Driven F&B Revenue & Cost Management - F&B Revenue Management
Vedatya Institute
India07.2020
Bachelor of Science - Hotel And Resturant Management
Oxford Brookes University
United Kingdom07.2013
Skills
- Waste Reduction
- Financial Management
- Cost Control
- Quality Assurance
- Strategic Planning
- Workflow Planning
- Business Development
- Organizational Development
- Investor Relations
- Corporate Communications
- Strategies and goals
- Crisis Management
- Content Development
- Legal and Regulatory Compliance
- Menu development
Accomplishments
- Achieve 34% profitability across cluster of 3 hotels by completing annual KPO's with accuracy and efficiency 2023.
- Maintained cost of sales below 28.2% for the F&B across the cluster for the year 2023.
- Successfully completed Executive Global Leadership Programe through Accor Academy MEA
- Supervised team of 40 staff members across 3 hotels and promoted 3 line staff as part of heartist development in the year 2023
- Initiated sustainable practices across the cluster in compliance with ACCOR COP28 target, baseline calculation for waste management systems implementation within the cluster.
- Successfully opened F&B operations as Department Head for 7 hotels in the UAE
- Achieved loyalty & brand compliance targets for the year 2023
Certification
- Patron tequila specialist
- JW Wine Ambassador
- WSET LEVEL 1&2 (Merit)
- Heineken beer academy
- Whiskey Ambassador 2021(MERIT)
- Gin Ambassador 2021(MERIT)
- Barossa Wine Specialist
- Foundation of Australian Wines
- Edinburgh Whiskey Academy Level 1(Merit)
- Job safety analysis
- Foundations of leadership
- Leaders Lounge
- Symphony of service (Leading, Perfect Pitch and Fine Tuning)
- Preparation for Supervisor
- Aggressive Hospitality
- HACCP Level 1, 2 & 3 (PIC)
- Essential skills level 1 and 2
- Fire and Safety
- First Aid
- School of Change (Sustainability and Global climate change) training workshop
Languages
English
Hindi
Marathi
Awardsrecognitions
- Awarded by MECHF AWARDS for Excellence in Kitchen & Food Safety 2021
- Shortlisted by the Hotelier Middle East for Young Hotelier of the Year 2021
- RANK 11: Power 25 F&B: Middle East, Asia and Asia pacific 2021
- Global Leadership Program (Executive Leadership Program) - Accor Academy 2023
Timeline
Cluster- F&B Manager
Accor Hotels
03.2022 - Current
Assistant F&B Manager
Millennium Atria Business Bay
10.2018 - 03.2022
Cluster- F&B Manager
Millennium Hotels and Resorts
10.2018 - 03.2022
F&B Manager
Al Hokair Hospitality
04.2017 - 09.2018
Outlets & Banqueting Manager
City Seasons Towers Hotel
04.2016 - 04.2017
Assistant Restaurant Manager
The City Seasons Hotel
04.2015 - 04.2016
Bars Supervisor
The Westin Hotel
11.2014 - 03.2015
Restaurants Captain / Coffee Ambassador
JW Marriott Hotel
12.2012 - 10.2014
Voyager Program
JW Marriott Hotel
07.2010 - 06.2011
MBA - Global Hospitality Management
Les Roches Hotel Management School
Diploma in Data Driven F&B Revenue & Cost Management - F&B Revenue Management
Vedatya Institute
Bachelor of Science - Hotel And Resturant Management
Oxford Brookes University