TARUN KUMAR B
Dubai
Summary
Dynamic operations professional with proven expertise at Amazon Development India Pvt. Ltd. Skilled in operational efficiency and quality control, I excel in managing inventory and logistics. Recognized for enhancing order fulfillment processes, I leverage strong analytical skills to drive improvements and ensure compliance with industry standards.
Overview
5
5
years of professional experience
Work History
SPS Operations Associate
Amazon Development India Pvt. Ltd
05.2022 - 05.2024
- Order Management
Monitor and manage incoming orders via Amazon Seller Central.
Verify payment confirmation before processing the order. - Pick, Pack, and Ship
Accurately monitoring the picked items from inventory based on the order.
Monitor Printing and attaching shipping labels provided by Amazon or third-party couriers.
Schedule and coordinate pickups with courier services.
Ensure timely shipment within Amazon's required handling time ( as per standard) - Inventory Updates
Update inventory levels on Amazon Seller Central after order fulfillment.
Sync stock levels across multiple platforms if using multichannel selling. - Returns and Replacements
Assisting in processing return requests from buyers in accordance with Amazon’s return policy.
Inspect returned items and restock or discard based on condition.
Handle exchanges or issue refunds as needed. - Documentation and Recordkeeping
Maintain records of fulfilled orders, shipping invoices, and returns. - Ensure all operations comply with Amazon’s seller policies and performance metrics.
- Monitor Order Defect Rate (ODR), Late Shipment Rate (LSR), and Cancellation Rate.
- Brand Registry Management
- Enroll and manage the brand under Amazon Brand Registry.
- Ensure brand information, logos, and trademarks are correctly submitted and updated.
- Act as the primary point of contact for brand verification.
- Monitor and protect trademarks, copyrights, and patents associated with the brand.
- Use tools like Amazon Brand Registry, Report a Violation (RAV), and Transparency Program to report Trademark infringement, Copyright misuse and Counterfeit product listings
- Monitor unauthorized changes to product listings (titles, images, bullet points).
- Maintain ASIN integrity by ensuring listings reflect accurate branding.
- Provide guidance to new Sellers on how to properly represent the brand across listings and marketing materials.
Operations (Inventory and Stock Management)
Dash-Square Luxury Furnitures
05.2019 - 05.2022
- Company Overview: Dash-Square Luxury Furniture is a Bangalore based Company involved in dealing with sales of world famous brand named Ashley Home Furniture, Kuka Home, Natuzzi.
- Inventory Tracking & Monitoring
Maintain accurate records of all stock items using software or manual logs.
Monitor real-time inventory levels to avoid stockouts or overstock. - Stock Replenishment & Ordering
Forecast demand based on sales trends and historical data.
Generate purchase orders and liaise with suppliers to restock items. - Receiving & Inspecting Goods
Check incoming shipments for quantity and quality.
Log receipts into the inventory management system and update records. - Inventory Audits & Reconciliation
Perform regular cycle counts and full inventory audits.
Investigate and resolve discrepancies between physical counts and system records. - Stock Movement & Transfers
Manage internal stock transfers between departments or locations.
Track items moving in/out of the warehouse. - Report Generation & Data Analysis
Generate stock reports (e.g., slow-moving, fast-moving, stock valuation).
Analyze trends to make informed procurement and stocking decisions. - Supplier and Vendor Coordination
Communicate with vendors regarding deliveries, delays, or issues.
Negotiate terms and ensure timely order fulfillment.
Education
Bachelor of Engineering - Mechanical Engineering
Shree Devi Institute Of Technology
06-2018
Skills
Operations management
Process improvements
Quality control analysis
Warehouse equipment operation
Logistics management
Excel spreadsheets
Personal Information
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Accomplishments
- Managed and executed NRR audits to monitor and improve customer feedback metrics for the team at Amazon Development Centre.
- Used Microsoft Excel and Google sheets to develop inventory tracking spreadsheets.
- Supervised team of 9 staff members.
Timeline
SPS Operations Associate
Amazon Development India Pvt. Ltd
05.2022 - 05.2024
Operations (Inventory and Stock Management)
Dash-Square Luxury Furnitures
05.2019 - 05.2022
Bachelor of Engineering - Mechanical Engineering
Shree Devi Institute Of Technology
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