Tatyana Kim
Abu Dhabi
Summary
Skilled Business Development leader offering 15+ years of experience in diversified businesses. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
16
16
years of professional experience
Work History
Regional Business Development Manager
Spider Access Cladding Works & Building Cleaning
2024.01 - Current
- Achieved sales growth by creating and implementing effective marketing strategies.
- Developed and implemented business plan and marketing strategy for UAE, KSA and Kuwait markets.
- Provided regular performance reports to senior management, offering insights into areas of success as well as potential improvement opportunities.
- Collaborated with internal departments such as finance, operations, and logistics to ensure smooth execution of business development plans.
- Optimized sales processes for improved efficiency and effectiveness in meeting organizational targets.
- Mentored junior team members to develop their skills and capabilities in driving business growth across the region successfully.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Expanded regional market presence by identifying and pursuing new business opportunities.
- Developed comprehensive territory plans to prioritize resources effectively for optimal ROI on initiatives undertaken.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Business Development Manager
Spider Access Cladding Works & Building Cleaning
2023.01 - 2024.01
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Business Development Executive
Spider Access Cladding and Building Cleaning LLC
2021.02 - 2023.01
- Identifying new business opportunities and building relationship with potential clients
- Conducting market research and analyzing industry trends to inform business strategy
- Collaborating with other departments such as marketing, operations and finance to ensure alignment and support of business development efforts
- Developing and implementing sales strategies, plans and policies to achieve business objectives
- Preparing and delivering presentations and proposals to potential/existing clients
- Setting performance goals and targets for team members, providing feedback and coaching to improve performance
- Communicating with senior management to provide updates on the team's progress and to recommend changes to business development strategy
- Maintaining industry knowledge and staying up to date with the latest trends and development in the field.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Export/Marketing Executive
Aquagas Plastic Industries LLC
2017.01 - 2020.01
- Managed complex organizational issues and internal and external relationships, developed and applied customer service strategies, and lead teams in the successful completion of tasks and review of work products
- Responsible for providing a daily sales activity report, monthly report, monthly sales analysis by territory, and any other necessary date affecting the use of software operations such as competitive pricing, new products, entry, and others
- Formulated, communicated and implemented HR policy involving recruitment, placement, position management, pay administration, employee relations, labor relations, employee training and employee benefits
- Maintaining accurate account data regarding customer profile, balance on payment, coop advertising and promotional records
- Directing the sales and marketing management staff in the effective use and development of business plans and strategies
- Provided full management advisory services, i.e., comprehensive studies to resolve organization or management problems which require identification, investigation and analysis
- Prepared presentations composed and responded to internal and external correspondence, memos, other department forms and documents
- Responsible for HR functions to include employee records management, financial records management, accounting and reconciliation, budgeting and payroll.
Product Manager
Fire Bird Distribution FZE
2012.01 - 2016.01
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Analyzed metrics to measure product performance.
- Maintained positive vendor relations to build strong partnerships.
- Monitored market trends and competitor performance to update promotional strategies.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Boosted customer base penetration using creative promotional approaches.
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Branch Manager
Luxury Lombard LLC.
2008.01 - 2012.01
- Providing sales leadership to ensure franchise growth: leading by example, through accountability, reward, and recognition to drive outstanding sales and service results
- Managing a high performing team: showing accountability by taking ownership of the business and willingness to make customer-focused decisions when needed
- Fostering a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee
- Leading, coaching and executing a proactive client experience within an omnichannel environment and coaching my team to effectively provide solutions and advice to improve client financial well-being
- Managing operational, human capital, reputational and business risk through adherence to established policies and procedures and exercising sound decision making to identify and mitigate potential risk
- Supervising administrative support staff to include prioritizing and assigning work, conducting performance evaluations
- And ensuring employees are trained, ensuring that employees follow policies and procedures and, making hiring, termination, and disciplinary recommendations
- Conducted in-depth analysis to devise long-term, comprehensive marketing and operational strategies to drive growth in key market segments.
Education
HR Management Course - Human Resources Management
National Academy, Dubai
Dubai02.2017
Bachelors - Production Management
Turar Ryskulov New Economic University
Almaty05.2009
Skills
- Business Development
- Team Leadership
- Strategic Planning and Research
- Workflow Management & Improvement
- Revenue Generation
- Territory Management
- Negotiations
- Strategic business planning
Languages
English
Russian
References
Available upon request.
Timeline
Regional Business Development Manager
Spider Access Cladding Works & Building Cleaning
2024.01 - Current
Business Development Manager
Spider Access Cladding Works & Building Cleaning
2023.01 - 2024.01
Business Development Executive
Spider Access Cladding and Building Cleaning LLC
2021.02 - 2023.01
Export/Marketing Executive
Aquagas Plastic Industries LLC
2017.01 - 2020.01
Product Manager
Fire Bird Distribution FZE
2012.01 - 2016.01
Branch Manager
Luxury Lombard LLC.
2008.01 - 2012.01
HR Management Course - Human Resources Management
National Academy, Dubai
Bachelors - Production Management
Turar Ryskulov New Economic University
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