Summary
Overview
Work history
Education
Skills
Languages
Reference
Timeline
OperationsManager
TAUSIF RAZA

TAUSIF RAZA

RAS AL KHAIMAH

Summary

A customer focused individual who possesses a friendly and personable approach along with strong time management skills and the ability to listen carefully to workplace instructions. Having desire energy to produce results and being able to quickly build outstanding customer relationships, I would be a valuable addition to any International Hotel Industries. Right now, I want to join rapidly growing dynamic international industries that has plans for ambitious growth .

Overview

7
7
years of professional experience

Work history

BAR WAITER

HAMPTON BY HILTON MARJAN ISLAND
05.2022 - 12.2023
  • RAS AL KHAIMAH world largest hampton with 525 room included 4 f&b outlets Keeping the bar top stocked with everything guests may use
  • Taking inventory of bottles and related products daily basis
  • Verifying customers meet the drinking age handling cash petty and settled all the bill in micros pickup beverage from store for daily operation prepare enough garnish for daily operation
  • Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customersʼ needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu social media handling
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

WAITER

ROLLA RESIDENCE
DUBAI
01.2019 - 08.2021
  • Anticipated and addressed guests' service needs
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times
  • Performed additional tasks to keep dining room running smoothly
  • Greeted new customers, answered initial questions and took drink orders
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays
  • Retained knowledge of current menu items, garnishes, ingredients and preparation methods.

WAITER

JW MARRIOTT
MUMBAI
05.2017 - 11.2018
  • Welcome guest with smile as they walk into restaurant and assign to tables
  • Offer menu recommendation and up sell addition product when appropriate
  • Take accurate food and beverage orders, using a POS ordering software, regular order pad, or by memorization
  • Ensure to the highest standard service as a required by the management

Education

INTERMEDIATE - NATIONAL

URDU COLLEGE, GOPALGANJ, MODEL SCHOOL
2014

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2012

Skills

  • Languages
  • ENGLISH
  • RUSSIAN
  • HINDI
  • Skills
  • Mixing ingredient to make cocktails, team work, bar inventory, complaints handling, micros pos
  • Social media handling, promoting drinks and food, handling cash & credit, flexible shift working

Languages

English
Advanced
Russian
Beginner (A1)
Hindi
Native

Reference

Mr. Nay htun soe (f&b manager)

email. nayhtun.soe@hilton.com

contact no. 0505527826


Mr. lakmal munasingha (guest relation service & bar manager

email. lakmal.Munasingha@hilton.com

contact no.0557809699

Timeline

BAR WAITER

HAMPTON BY HILTON MARJAN ISLAND
05.2022 - 12.2023

WAITER

ROLLA RESIDENCE
01.2019 - 08.2021

WAITER

JW MARRIOTT
05.2017 - 11.2018

INTERMEDIATE - NATIONAL

URDU COLLEGE, GOPALGANJ, MODEL SCHOOL

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TAUSIF RAZA