Tebah Al-Safi
Dubai
Summary
Motivated sales professional with progressive sales and marketing experience. Delivers exceptional results and maintains high energy levels. Possesses unparalleled interpersonal and communication skills. Recognized for productivity and strong work ethic, consistently meets and exceeds sales targets while providing exceptional customer service.
Overview
5
5
years of professional experience
Work History
Customers Experience Associate
Scotiabank
09.2023 - 10.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customers financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
Designated Sales Associate
Furniture Ville
08.2021 - 12.2021
- Maintain an awareness of all promotions and advertisements
- Assist with floor moves, merchandising, display maintenance
- Assist management team with hourly reads, and acknowledging hourly sales in written form
- Assisted managing in meeting standards for customer service and quality
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Business Development Consultant
Diamond Group Holding
01.2020 - 07.2021
- Analyzed market trends and competitor positioning
- Researched strategies for business improvement
- Supported development of new business models
- Delivered research-based recommendations
- Designed presentations for client pitches
- Maintained communication with current and potential clients
- Coordinated with teams to align on business strategies
- Identified new partnership and revenue opportunities
- Assisted with market expansion efforts
- Tracked KPIs to measure business development impact
Education
Bachelor of Science - Medical laboratory Science
Al Ahliya Amman University
AmmanSkills
- Oral and written communication skills
- Problem-solving skills
- Attention to detail
- Organization and time management skills
- Relationship building skills
- Leadership skills
- Proficient in Microsoft Office
- Technology savvy
- Ability to work under pressure
- Customer interaction
- Cash Handling
- Decision-Making
Languages
Arabic - Fluent
English - Fluent
Turkish - Intermediate
Timeline
Customers Experience Associate
Scotiabank
09.2023 - 10.2024
Designated Sales Associate
Furniture Ville
08.2021 - 12.2021
Business Development Consultant
Diamond Group Holding
01.2020 - 07.2021
Bachelor of Science - Medical laboratory Science
Al Ahliya Amman University
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