Summary
Overview
Work history
Education
Skills
Timeline
Generic
TEHNIAT SHAIKH

TEHNIAT SHAIKH

Sharjah,Dubai

Summary

Accomplished professional with extensive expertise in hospital administration and operations management. Demonstrates proficiency in patient flow and bed management, interdepartmental coordination, and staff scheduling. Adept at handling patient queries, medical records management, and ensuring compliance with hospital policies and accreditation standards. Skilled in inventory management, safety protocols, and audit preparation. Strong background in laboratory administration, quality control procedures, and equipment maintenance. Exceptional communication skills with a proven ability to resolve conflicts and collaborate effectively within high-pressure healthcare environments. Proficient in Microsoft Office Suite for data management and reporting. Committed to supporting new service launches and policy implementation to enhance operational efficiency.

Overview

9
9
years of professional experience
2023
2023
years of post-secondary education

Work history

Administrative Incharge

MGM Hospital
01.2017 - 12.2025
  • Efficiently oversee day-to-day hospital operations to ensure smooth workflow and high-quality service delivery.
  • Coordinate interdepartmental activities to enable seamless patient care and timely services.
  • Supervise staff scheduling, duty rosters, and workload distribution to optimize manpower utilization.
  • Maintain strict compliance with hospital policies, accreditation standards, and statutory regulations.
  • Ensure high-quality patient care by monitoring service standards and resolving patient grievances promptly and professionally.
  • Facilitate effective communication between patients, families, doctors, nurses, and other medical staff.
  • Laboratory & Quality Administration
  • Provide administrative support to the laboratory by managing scheduling, record-keeping, and proper documentation.
  • Manage communication among lab personnel, clinicians, and patients to support accurate and timely reporting.
  • Ensure laboratory administrative tasks are completed efficiently and in line with regulatory and quality guidelines.
  • Assist with data entry, report preparation, and documentation for internal and external audits.
  • Coordinate hospital and laboratory meetings and assist in preparing presentations and reports.
  • Familiar with quality control procedures and verification of machine performance after calibration.
  • Ensure daily, weekly, and monthly maintenance checks for analyzers and other laboratory equipment.
  • Staff Coordination & Training
  • Coordinate with HR for recruitment, onboarding, and employee welfare activities.
  • Prepare and manage monthly training schedules for employees to enhance skills and compliance.
  • Ensure smooth coordination and collaboration between clinical and non-clinical staff.
  • Operations, Systems & Infrastructure
  • Oversee daily functioning of various hospital departments and support operational efficiency.
  • Monitor inventory of medical supplies, equipment, and hospital department heads, management, and external partners.
  • Oversee and efficiently use the Hospital Management System (HMS) for operations and reporting.
  • IT & Communication Skills
  • Good command and proficiency in Microsoft Excel and Word for reports, data analysis, and documentation.
  • Communicate effectively with consultants and department heads regarding operational, clinical, or administrative issues.

Education

MBA - Hospital Administration and Management

MGM University
Aurangabad, India

Post Graduate Diploma - Hospital Administration and Management

Dr. Babasaheb Ambedkar Marathwada University
Aurangabad, India

Bachelor Of Homeopathic Medicine and Surgery - Homeopathic Medicine and Surgery

S.B.H. MEDICAL COLLEGE
Aurangabad, Maharashtra, India

Skills

  • Core Hospital Administration Skills
  • Hospital Operations Management
  • Patient Flow & Bed Management
  • Interdepartmental Coordination (Clinical & Non-Clinical)
  • Staff Scheduling & Duty Roster Management
  • OPD/IPD Coordination
  • Handling Patient Queries & Grievances
  • Medical Records & Documentation Management
  • Inventory & Supply Chain Management (Drugs, Consumables, Equipment)
  • Compliance with Hospital Policies, NABH/JCI/Accreditation Standards
  • Coordination with HR (Recruitment, Onboarding, Training, Welfare)
  • Hospital Management System (HMS) / EMR Handling
  • Safety, Hygiene & Infection Control Awareness
  • Audit Preparation & Support (Internal & External)
  • Coordination with Consultants, Doctors & Department Heads
  • Laboratory Administration Skills
  • Lab Operations Coordination (Sample Flow, Reporting, TAT)
  • Lab Documentation & Record Keeping
  • Understanding of Quality Control (QC) Procedures
  • Monitoring Equipment Calibration & Performance Verification
  • Scheduling & Follow-up of Daily/Weekly/Monthly Machine Maintenance
  • Coordination Between Lab Technicians, Pathologists & Clinicians
  • Compliance with Lab Standards & Regulatory Guidelines
  • Support in Internal & External Lab Audits
  • Data Entry & Report Preparation (Internal, External & Management Reports)
  • Communication & Interpersonal Skills
  • Effective Communication with Patients, Families & Medical Staff
  • Professional Email & Telephone Etiquette
  • Conflict Resolution & Problem-Solving
  • Team Coordination & Collaboration
  • Ability to Work in Fast-Paced, High-Pressure Healthcare Environment
  • Liaison with External Agencies / Vendors / Service Providers
  • IT & Administrative Skills
  • Proficiency in Microsoft Word (letters, memos, reports)
  • Proficiency in Microsoft Excel (data entry, tracking, basic analysis)
  • Basic PowerPoint for Presentations & Training Material
  • Data Management & Reporting
  • Typing & Documentation Speed and Accuracy
  • Planning & Management Skills
  • Time Management & Task Prioritization
  • Organizing Meetings, Training Sessions & Reviews
  • Planning Employee Training & Development Programs
  • Supporting New Service Launches / Expansion Projects
  • Policy Implementation & Monitoring

Timeline

Administrative Incharge

MGM Hospital
01.2017 - 12.2025

Post Graduate Diploma - Hospital Administration and Management

Dr. Babasaheb Ambedkar Marathwada University

Bachelor Of Homeopathic Medicine and Surgery - Homeopathic Medicine and Surgery

S.B.H. MEDICAL COLLEGE

MBA - Hospital Administration and Management

MGM University
TEHNIAT SHAIKH