TEJESWAR NAYAK
Account Receivable Executive
Dubai ,UAE
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Senior Collection Officer
Ultreos Risk Management
Dubai
1 1 - Current
- To counsel, guide and encourage high delinquent clients on any Retail products (CC, PL, & AUTO) to pay the overdue amount by making outbound / attending to inbound collection calls
- The calls need to be assertive without any related unpleasantness and should adhere to the policies and procedures laid down by the bank
- Collection of Debts, by establishing contact with the delinquent clients and convincing them to make the overdue payments & one go settlements as per the policy
- Convert potential "promises to pay" to payments by ensuring that the calls made are assertive, but without any unpleasantness
- Preparing an action plan to handle specific cases in consensus with the Team Leader in order to resolve difficult cases by resolving customer queries and effectively handling customer' disputes
- By ensuring that all calls follow the prescribed call model and tele-calling scripts By working within the prescribed procedures / guidelines and initiating action as per the existing debt management strategy
Senior Collection Officer
ATDC
Sharjah
ON WRITE OFF
05.2008 - 07.2020
- ACCOUNTS
- To counsel, guide and encourage high delinquent clients on any Retail products (CC, PL, and AUTO) to pay the overdue amount by making outbound / attending to inbound collection calls
- The calls need to be assertive without any related unpleasantness and should adhere to the policies and procedures laid down by the bank
- Collection of Debts, by establishing contact with the delinquent clients and convincing them to make the overdue payments & one go settlement as per the policy
- Convert potential "promises to pay" to payments by ensuring that the calls made are assertive, but without any unpleasantness
- By providing feedback on any delinquency trends observed so that the same maybe incorporated in the credit policy ensure that all procedures and controls are strictly followed
- By ensuring that all calls follow the prescribed call model and tele-calling scripts By working within the prescribed procedures / guidelines and initiating action as per the existing debt management strategy., ACCOUNTS
- To counsel, guide and encourage high delinquent clients on any Retail products (CC, PL, & AUTO) to pay the overdue amount by making outbound / attending to inbound collection calls
- The calls need to be assertive without any related unpleasantness and should adhere to the policies and procedures laid down by the bank
- Collection of Debts, by establishing contact with the delinquent clients and convincing them to make the overdue payments & one go settlements as per the policy
- Convert potential "promises to pay" to payments by ensuring that the calls made are assertive, but without any unpleasantness
- Preparing an action plan to handle specific cases in consensus with the Team Leader in order to resolve difficult cases by resolving customer queries and effectively handling customer' disputes
- By ensuring that all calls follow the prescribed call model and tele-calling scripts By working within the prescribed procedures / guidelines and initiating action as per the existing debt management strategy
- Skip Tracing:-
- Search from bank databases, MOL, Google search, Gulf Naukri portal, social sites, job portal, Internet or through questioning the references provided by the customers, sending employee verification emails verification to the employer or other resources to locate customers and to compile information
- Following up with HR for End of Services for Personal Loan Accounts (As Per Central Bank Guideline)
senior collection officer
Finterstle
Dubai
03.2020 - 05.2020
- Loan & Overdue rescheduling service LLC, Collection of Debts, by establishing contact with the delinquent clients and convincing them to make the overdue payments & one go settlements as per the policy
- Convert potential "promises to pay" to payments by ensuring that the calls made are assertive, but without any unpleasantness
Collection officer
United Arab Emirates
Dubai
01.2016 - 12.2019
- Azzite Claims & Recovery Services
Education
Diploma - Business Management, Marketing & Business Management
Indian School Management & Studies
Intermediate - undefined
S.B. Science College, CHSE, Queen Mission High School
HSC - undefined
Diploma in Computer Application - undefined
DCA - undefined
SSI
Skills
- IT FORTE
- Well versed with
- Ms Office, Windows 2000/ XP/ Windows 10 and Internet Applications
Timeline
senior collection officer
Finterstle
03.2020 - 05.2020
Collection officer
United Arab Emirates
01.2016 - 12.2019
ON WRITE OFF
05.2008 - 07.2020
Senior Collection Officer
ATDC
Diploma - Business Management, Marketing & Business Management
Indian School Management & Studies
Intermediate - undefined
S.B. Science College, CHSE, Queen Mission High School
HSC - undefined
Diploma in Computer Application - undefined
DCA - undefined
SSI
Senior Collection Officer
Ultreos Risk Management
1 1 - Current
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