Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
TENYWA REAGAN

TENYWA REAGAN

DUBAI,UNITED ARAB EMIRATES

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

5
5
years of professional experience

Work history

WAITER

THE NICE GUY BAR & RESTAURANT (DIFIC)
DUBAI, UNITED ARAB EMIRATES
08.2022 - Current
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Practiced healthy and safety measures to comply with regulations.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

WAITER

ATMOSPHERE BAR & RESTAURANT (EMAAR)
DUBAI, UNITED ARAB EMIRATES
03.2021 - 08.2022
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Delivered excellent customer service through friendly and polite interaction.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Informed customers regarding ingredients used to address allergy and dietary issues.

Education

High School Diploma - ARTS

KAJJANSI PROGRESSIVE
ENTEBBE -UGANDA

Skills

  • Bill calculation
  • Dining etiquette knowledge
  • Alcoholic beverage serving laws
  • Service mindedness
  • Meal recommendation
  • Handling difficult customers
  • Upselling

Languages

English
Fluent
Arabic
Beginner

Affiliations

  • GROWTH
  • HOSTING
  • FOOTBALL

Timeline

WAITER

THE NICE GUY BAR & RESTAURANT (DIFIC)
08.2022 - Current

WAITER

ATMOSPHERE BAR & RESTAURANT (EMAAR)
03.2021 - 08.2022

High School Diploma - ARTS

KAJJANSI PROGRESSIVE

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TENYWA REAGAN