Hi, I’m
Teopista Nakasaga
housekeeping Team Leader
Milton,ON
Overview
5
years of professional experience
Work History
Dubai mallUAE
Housekeeping Team Leader
11.2021 - 05.2024
Job overview
- Assigned tasks to housekeeping staff and monitored their performance.
- Supervised daily shift operations in the absence of the Housekeeping Manager.
- Inspected rooms and common areas, including stairways and lounges, for cleanliness.
- Ensured all housekeepers were following established safety procedures.
- Provided training to new housekeeping personnel on proper cleaning techniques and use of equipment.
- Maintained records of room status, special requests, and issues reported by guests or other departments.
- Adhered to standard operating procedures while monitoring guest satisfaction scores.
- Managed inventories of supplies such as linens, cleaning agents, and amenities.
- Coordinated with engineering department regarding maintenance needs in guest rooms and public areas.
- Developed work schedules for housekeeping staff according to occupancy levels.
- Conducted weekly meetings with housekeepers to discuss operational issues or concerns.
maid.ccJordan
House Manager
08.2019 - 07.2021
Job overview
- Organized and maintained household inventory records, including supplies and equipment.
- Monitored service provider performance to ensure quality of services delivered.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Developed systems for efficient management of daily operations in the house.
- Created processes for maintaining security protocols within the house premises.
- Coordinated with outside contractors on all renovations or remodeling projects.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Ensured compliance with local health and safety regulations at the residence.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
Education
Victory SsUganda Mubende
High School Diploma
University Overview
Skills
- Work Inspection
- Sanitation Standards
- Team building expertise
- Customer service-focused
- Strong leadership
- Chemical Handling
- Equipment Selection
- Report Preparation
- Complaint Investigation
- Meeting Room Preparation
- Restroom Servicing
- Health Standards Compliance
- Floor Vacuuming
- Window Cleaning
- Window Washing
- Safe Chemical Handling
- Customer Service
- Residential Cleaning
- Problem-solving aptitude
Languages
English
Limited
Affiliations
Affiliations
purchasing housekeeping supplies, maintaining inventories,scheduling shifts, recruiting employees, organizing training activities, and assigning tasks.
References
References
References available upon request.Timeline
Housekeeping Team Leader
Dubai mall
11.2021 - 05.2024
House Manager
maid.cc
08.2019 - 07.2021
Victory Ss
High School Diploma
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Accomplishments
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Interests
Community involvement,writing, blogging, learning languages,photography, sports,music, and l like to make new friends
Quote
The way to get started is to quit talking and begin doing.
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