Thabsheer EK
AL KARAMA DUBAI,UAE
Summary
Dedicated customer service management professional with extensive experience in fast-paced call centre environments. Led by example to provide first-class customer care. Motivated, mentored and incentivised teams to achieve productivity and performance targets. Friendly and supportive leader committed to motivating teams to meet customer service targets and objectives. Coordinates department workflow to smoothly handle competing priorities and implement continual improvements.
Overview
14
14
years of professional experience
Work history
Customer service supervisor
AMER CENTRE (UID SMART SERVICES)
AL KARAMA DUBAI, UAE
2018.02 - Current
Public relations officer
AL MANAMA DOCUMENTS CLEARING
AL KARAMA DUBAI, UAE
2014.03 - 2017.10
Sales executive
ELEKTA GULF
JABAL ALI DUBAI, UAE
2012.03 - 2013.08
Sales executive
BHARATHI AIRTEL
KANNUR KERALA, INDIA
2010.03 - 2012.01
Education
High School Diploma -
BEMP HIGHER SECONDARY SCHOOL
THALASSERYDiploma -
GOVT BRENNEN HSS
THALASSERY, KERALA , INDIABachelor's degree -
GOVERNMENT BRENNEN COLLEGE
THALASSERY, INDIASkills
- Public relations
- Immigration (GDRFA)
- Department Of Economic Development (DED)
- MOHRE
- HR
- DHA
Languages
English
Fluent
Arabic
Beginner
Hindi
Fluent
MALAYALAM
Native
Affiliations
- PHOTOGRAPHY
- SPORTS
- DRIVING
- COOKING
Timeline
Customer service supervisor
AMER CENTRE (UID SMART SERVICES)
2018.02 - Current
Public relations officer
AL MANAMA DOCUMENTS CLEARING
2014.03 - 2017.10
Sales executive
ELEKTA GULF
2012.03 - 2013.08
Sales executive
BHARATHI AIRTEL
2010.03 - 2012.01
High School Diploma -
BEMP HIGHER SECONDARY SCHOOL
Diploma -
GOVT BRENNEN HSS
Bachelor's degree -
GOVERNMENT BRENNEN COLLEGE