THANIYA SALIM
Dubai
Summary
Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
6
6
years of professional experience
Work History
Staff Coordinator
Freelacer
02.2023 - Current
- Streamlined the scheduling process for more efficient time management and improved employee satisfaction.
- Coordinated cross-departmental projects, ensuring timely completion and integration of initiatives.
- Facilitated conflict resolution between team members through mediation and open communication channels, maintaining a healthy work environment.
- Maintained accurate personnel records for all employees, ensuring confidentiality while adhering to legal requirements.
- Completed the daily attendance for 100+ employees.
LEAD RETRIEVAL
ARAB HEALTH
01.2024 - 02.2024
- Demonstrated strong communication skills, keen attention to detail, and efficient prospect engagement abilities
- Captured potential leads' contact details
- Showcased demonstrations to potential clients with relevant experience.
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
VENUE ADMINISTRATOR / COP28
Kuehne + Nagel
11.2023 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
HOSTESS / FANCITY
EFS / EXPO CITY
11.2022 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Directed ticket holders to seats and facility locations.
USHER, GITEX GLOBAL
Vibes Events
10.2023 - 10.2023
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
TOUR GUIDE/SON
EFS Facilities Services
06.2023 - 09.2023
- Guided groups of up to 20+ people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
EXHIBITOR
Sharjah International Book Fair
11.2020 - 11.2022
- Secured valuable leads for business development by proactively networking with event attendees.
- Optimized booth layout for improved visitor flow, enhancing attendee engagement opportunities.
- Enhanced exhibitor visibility by strategically designing and setting up attention-grabbing displays.
- Collaborated with internal teams on developing high-impact promotional materials, effectively conveying brand messaging through visuals and copy.
BRAND PROMOTER
Outlets
08.2018 - 07.2021
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand's offerings.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
Education
Bachelor of Business Administration -
City International College
Ajman2024
Skills
- Training and coaching
- Strategic Thinking
- Customer Focus
- Teamwork and Communication
- Attention to Detail
- Computer Skills
- Strong Work Ethic
LICENSE
UAE AUTOMATIC DRIVING LICENSE
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Intermediate (B1)
Timeline
LEAD RETRIEVAL
ARAB HEALTH
01.2024 - 02.2024
VENUE ADMINISTRATOR / COP28
Kuehne + Nagel
11.2023 - 12.2023
USHER, GITEX GLOBAL
Vibes Events
10.2023 - 10.2023
TOUR GUIDE/SON
EFS Facilities Services
06.2023 - 09.2023
Staff Coordinator
Freelacer
02.2023 - Current
HOSTESS / FANCITY
EFS / EXPO CITY
11.2022 - 12.2023
EXHIBITOR
Sharjah International Book Fair
11.2020 - 11.2022
BRAND PROMOTER
Outlets
08.2018 - 07.2021
Bachelor of Business Administration -
City International College
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