Tharindu Giragama
Computer Engineer
Abu Dhabi
Summary
Driven Systems Administrator with 5+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
2
2
Language
Work History
Computer Engineer
Elenco EmiratesGroup
Abu Dhabi
01.2016 - Current
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Created patches and solutions to fix bugs in existing applications..
- Introduced management tools to create and manage virtual server computing environment.
- Provisioned new software and hardware for use, following established security policies.
- Completed reports detailing network and systems performance and downtime issues.
- Monitored temperature and power draw to immediately detect faults and failures.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Implemented corrective plans of action for network availability and latency.
- Maintained current software licenses for computers and mobile devices.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Configured and tested Windows Server operating systems with roles features.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Contributed to development, administration and testing of disaster recovery plans.
It Assistant
HighTech, Solar Srilanka
Dehiwala
01.2015 - 01.2016
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Responded to queries on phone, via email or through IT ticketing system.
- Installed and configured software and hardware.
- Set up and maintained servers.
- Gathered and translated project requirements and collaboratively worked to define scope and milestones.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware and other threats from laptops and desktop systems.
Education
Bachelor of Engineering (BEng) - Computing Science
Stafford-shire University
England 02.2010 - 09.2014
High School Diploma -
St Thomas College Mt Lavinia
Srilanka 01.1994 - 12.2004
Skills
- Program installations
Timeline
Computer Engineer
Elenco EmiratesGroup
01.2016 - Current
It Assistant
HighTech, Solar Srilanka
01.2015 - 01.2016
Bachelor of Engineering (BEng) - Computing Science
Stafford-shire University
02.2010 - 09.2014
High School Diploma -
St Thomas College Mt Lavinia
01.1994 - 12.2004
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