Experienced in customs processes, freight forwarding and cargo management. Analytical problem-solver with skills in communication and critical thinking. Partners professionally with customers, vendors and government regulators to deliver shipments to destinations.
Knowledgeable clearing and forwarding professional with conflict resolution skills, expert understanding of documentation. Consistently satisfies customers with service and support.
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
6
6
years of professional experience
Work History
Import Manager and Export Coordinator
Cargolink Forwarding and clearing LLC
01.2023 - Current
Processing Bill of entry for customs documentation in E-Mirsal 2 in Dubai trade web portal.
Handling entire job requirement for import and export shipments.
Liaise with Dubai Customs,Dubai Municipality and DNATA.
Liaise with carriers, Airlines & shipping agents as per the requirements.
Knowledge about issuance of DO through Dubai Trade portal.
Submitting Manifest before vessel arrival.
Working knowledge of how to identify HS codes and understand customs documents requirements for import & exports into Freezones & UAE mainland.
Practical knowledge in resolving issues related to cargo short landing,pilferages, container shut outs & roll over,container damage, demurrage & other unexpected operations disruptions & cost escalations in sea & Air shipments.
Knowledge in MOFAIC attestation,Duty exemption and municipality works.
Coordinate with the transport department to plan deliveries based on client expectations.
Handle the export shipment cycle entirely from shipment confirmation to shipment sailing.This includes-including SI Submissions, BL draft confirmations and ere all cut-offs are met by closely coordinating with customers.
Advice the customer for to provide the COO,FTA and CEPA certificates to get the some benefits in customs duty.
Reporting to the management in monthly basis.
Handling team members and diving the work for the smooth operations.
Import and Export Coordinator
Oceanways Shipping LLC
01.2022 - 11.2022
Followed correct customs clearance procedures for exporting and importing goods.
Tracked shipments using multiple software systems and kept clients informed on progress.
Following up with shipping lines for on-going and incoming bookings.
Prepare bill of entries & export declarations.
Assisting the team with submissions of S.I before the deadlines.
Handling inspection related activities.
Co-ordinate with transporters,shipper & consignee for effective deliveries and collection.
Coordinating with shipping lines, freight forwarders and other third party vendors to ensure timely and efficient shipments.
Maintain registers and reports for import and export operations.
Customs Clearance Executive and Admin Assistant
Hyat Logistics And Customs Clearance
05.2018 - 06.2020
Handle all kinds of customs clearance ( import and export )processes and freight forwarding by sea and air. Well understanding E-clearance submission.
Perform and implement all customs clearance activities such as following up on incoming shipments, document transactions, and day-to-day related activities in accordance with the objectives, policies and procedures.
Preparing and processing all types of bills of entry.
Be responsible for communicating and following up with relate external suppliers.
Liaise with the airline, shipping lines, and overseas agents for competitive rates and services.
Responsible for promoting the services of the company to potential new clients.
Followed correct customs clearance procedures for exporting and importing goods.
Preparing and processing Import code, customs card, gate pass.
Familiar with Dubai trade portal.
Visit seaports, warehouse, cargo collection, customs, etc. for the outside work.
Tracked shipments using multiple software systems and kept clients informed on progress.
Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
Trained junior team members on administrative processes, company requirements and performance strategies.
Delivered timely resolution of invoice and receipting order queries and discrepancies by working with payable accounts, suppliers and end users.
Software Programmer
Ociuz Technologies
08.2017 - 03.2018
Learned multiple coding languages and development frameworks to serve needs of changing development program.
Provided system administration support for company web servers to include: routine maintenance and back up, troubleshooting errors, and managing log files.
Web server installation & configuration: Apache, Microsoft IIS.
Design for SEO.
Involved in the design and development of PHP pages for application.
Follow Up Clerk Cum Customs Clearing Agent at KAKAJI CLEARING FORWARDING & SHIPPING LLCFollow Up Clerk Cum Customs Clearing Agent at KAKAJI CLEARING FORWARDING & SHIPPING LLC
Junior HR Executive at M. RAFIQUL ISLAM & CO LTD. (CLEARING AND FORWARDING AGENT)Junior HR Executive at M. RAFIQUL ISLAM & CO LTD. (CLEARING AND FORWARDING AGENT)