ERP SAP HR
THASNIM KM
HUMAN RESOURCES & ADMINISTRATIVE PROFESSIONAL
Sharjah, United Arab Emirates
Summary
Dynamic and enthusiastic Human Resource & Admin Professional with 11 Years of demonstrated experience (IT & Healthcare Industry) in Human Resource Management, Office and Healthcare Administration, and Accounts Management as an added advantage. Also skilled in talent acquisition procedures, HR policy implementation, payroll administration, and workforce development with a focus on the delivery of cost-effective solutions. Proven ability in supporting a team and managing competing priorities, strong attention to detail.
SKILL SUMMARY
Leadership - Led overall Human resource operations and represent the organization on behalf of the company to ensure each area delivers upon key metrics connected to broader business strategies.
Project Management - Liaised with senior management in pre-opening and staff budgeting. Also identified and rectified organizational issues. Created & implanted standard operating procedures for enhancing organizational operation.
Operational skills - Knowledge and understanding of Human resources and UAE laws and regulations. Detailed-oriented with good office and computer skills. Handled onboarding & off-boarding procedures, Payroll management, employee training & engagement programs with strong interpersonal communication and detail-oriented service skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
5
5
Languages
Work History
HR MANAGER & ADMINISTRATOR
AMANA MEDICAL INSTITUTE
Kerala, India
09.2016 - 05.2022
- Handled the roles of Manager – Human Resources, Administrator, Nodal Officer for KASP insurance, Nodal Officer for AMI Covid-19 treatment center, and Site Manager for Private Covid-19 Vaccination center.
- Provide HR support in line with company HR policy and procedures; maintain up-to-date information on HR activities and processes in order to support the business unit and the organization in achieving the desired strategic objectives.
- Lead, manage and develop the Human Resource function within the hospital. Support the CEO, Chief Medical Officer, Doctors, and Heads of departments through the development and implementation of best practices in all aspects of Human Resource Management.
- Manage staff and budgets, communicate between departments, and ensure adequate patient care among other duties.
- Guided doctors and staff on company policies, programs, benefits, and salary administration.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Reviewed business goals to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Maintained payroll and benefits for employees in various departments, minimizing financial discrepancies through detailed program management.
- Managed each section of the hospital, such as accounts, nursing, diagnostic labs, building maintenance, logistics, ambulance, paramedics, and emergency staff to provide professional support and advice to all managers and staff in relation to Human Resource issues.
- Served as a liaison among governing boards, medical staff, and department managers and organized, controlled and coordinated services as per the hospital board regulations.
- Worked closely with internal stakeholders such as the director, financial controller, CEO, etc. in matters related to the alignment of initiatives with the overall organization’s vision and mission. Discuss budgets for hospitals and clinics, IT-enabled processes, addressing HR challenges and requirements, enhancing quality processes, etc.
- Coordination with external stakeholders such as government officials, healthcare forums, Insurance companies, media houses, patients, etc. in matters related to representing the hospital externally, communicating with related healthcare practices, compliance, and health packages, etc.
HR COORDINATOR
AL HABTOOR LEIGHTON GROUP
DUBAI, UAE
02.2013 - 01.2016
- Supported HR functions with an emphasis on record keeping, data entry, general HR tasks, and communicating the entries to the payroll team.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Addressed and resolved visa, accommodation, and payroll-related inquiries.
- Completed background and reference checks to facilitate the hiring and onboarding of employees.
HR EXECUTIVE
WIPRO TECHNOLOGIES
Bangalore, India
07.2006 - 06.2009
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build the network.
- Advertised job opportunities on social media platforms and job boards.
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Coordinated work activities for HR managers, specialists, and recruiting agents.
- Conducted new hires' induction, and individual and group counseling sessions.
- Educated employees on the company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and country laws, especially in Asia Pacific Arabian Countries. Managed over 150 mails per day.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings for onsite employees.
- Developed succession plans and promotion paths for staff.
- Used Synergy, HRIS, and HRMS to prepare correspondence and presentations.
- Used Microsoft Word and other software tools to create documents offer letters and other communications. Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Used SAP HR ERP software to process employee payroll and benefits.
HR EXECUTIVE
SHAMEL DIGITAL TECHNOLOGIES
Bangalore, India
04.2005 - 07.2006
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Created and updated tracking spreadsheets using MS Excel.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Drafted technical documents, social media posts, and internal memoranda.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings.
Education
MBA - HR & MARKETING
UNIVERSITY OF CALICUT
Kerala, India 06.2003 - 05.2005
Bachelor of Science - Zoology
UNIVERSITY OF CALICUT
Kerala, India 06.1999 - 05.2002
Skills
Recruitment & Selection
Certification
SAP HUMAN RESOURCES CERTIFICATION - IDES V. EHP7.
Software
MICROSOFT OFFICE
WPS
PayTRAX
HRIS & HRMS
Advanced Microsoft Excel
Accomplishments
- Feather in my Cap Award from Wipro Technologies: For creating Employee Handbook for employees traveling to Asia Pacific Arabian countries.
- Best Performer Award from Wipro Technologies: For releasing the maximum number of offers in the first quarter of 2007.
Timeline
HR MANAGER & ADMINISTRATOR
AMANA MEDICAL INSTITUTE
09.2016 - 05.2022
HR COORDINATOR
AL HABTOOR LEIGHTON GROUP
02.2013 - 01.2016
HR EXECUTIVE
WIPRO TECHNOLOGIES
07.2006 - 06.2009
HR EXECUTIVE
SHAMEL DIGITAL TECHNOLOGIES
04.2005 - 07.2006
MBA - HR & MARKETING
UNIVERSITY OF CALICUT
06.2003 - 05.2005
Bachelor of Science - Zoology
UNIVERSITY OF CALICUT
06.1999 - 05.2002
VISA STATUS
UAE VISIT VISA
VISA STATUS
UAE VISIT VISA
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