Theophilus Amoah
Warehouse Clerk
Dubai
Summary
Successful Warehouse Clerk with two years of experience performing diverse warehouse duties with accuracy and efficiency. Detail-oriented when loading and unloading boxes, preparing shipments and completing documentation. Expert in keeping warehouse clean and organized to mitigate safety risks and make space for incoming shipments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
FS Global
Dubai
08.2022 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Warehouse Clerk
Nesto Hypermarket
Ajman
03.2020 - 04.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Checked packages and merchandise for damage and notified vendors
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
Education
Some College (No Degree) - Web Design
Wintec Professional Institue
GhanaSkills
Complaint resolution
Stock management
Retail store support
Administrative support
Training development aptitude
Sales expertise
Staff education and training
Stocking and replenishing
Timeline
Customer Service Representative
FS Global
08.2022 - Current
Warehouse Clerk
Nesto Hypermarket
03.2020 - 04.2022
Some College (No Degree) - Web Design
Wintec Professional Institue