THERESIA CHRISTOPHER MWASHALLA

Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 9 years of related experience. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Accommodating Passenger Servicers with in-depth knowledge of flight management protocols and modern ticketing booking procedures. Diplomatic and calm professional years of experience in airline industry. Commended for diffusing complaints and handling customer inquiries well. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• MS Word, Very Good
• MS Excel, Good

• Place of Birth: Tanzania
• Gender: Female
• Marital Status: Married
• Date of Birth: 08/21/1993
• Nationality: Tanzanian

SERAH MGONE, SWISSPORT TANZANIA, CS SUPERVISOR, Mobile: 255754575765 

CHRISTOPHER MWASHALA, B.R PURI INSURANCE, MARKETING MANAGER, Mobile: 255715619915

GENERAL INTRODUCTION AND SWISSPORT FORMULAR SWISSPORT TRAINING CENTER

DOCUMENT AWARENESS SWISSPORT TRAINING CENTER

DANGEROUS GOODS AWARENESS SWISSPORT TRAINING CENTER

SYSTEMS TRAININGS; ALTEA, SABRE,AS CONNECT, MACS,ACCESS CONTROL AND TROYER.