Thida Khine
Dubai,UAE
Summary
Organised and dependable room service waiter with 3 months training experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Hotel room attendant
Kempinski Hotel Mall of the Emirates
Dubai, UAE
07.2024 - Current
- Maintained exceptional cleanliness in guest rooms by diligently performing daily cleaning tasks.
- Managed inventory of room supplies effectively, minimizing waste and unnecessary expenditure.
- Reported maintenance issues promptly facilitating quick repairs and minimal inconvenience for guests.
- Checked mini bars daily, restocking as required for seamless guest experience.
- Improved customer experience with attentively addressing their needs.
- Secured guest rooms after performing housekeeping services.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Delivered extra linen and toiletries to meet guest needs.
- Handled requests for extra amenities promptly, ensuring guest satisfaction.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
Room service waiter
Kempinski
Dubai, Dubai
01.2025 - 03.2025
- Collaborated effectively with kitchen staff for streamlined operations.
- Set up meal trays in accordance with each order's specifications, improving guest satisfaction.
- Worked flexible hours including weekends and holidays to meet the needs of the hotel operation.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Managed timing standards in food deliveries to minimize delays.
- Provided detailed menu information to guests for informed dining choices.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Polished glasses and cutlery to pristine standards.
- Advised on food and drink choices based on customer preferences.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Education
Bachelor of Arts - Language
East University Of Yangon
Yangon, Myanmar 09.2011 - 03.2014
Skills
- Attentiveness to customers
- Room service delivery
- Punctuality and reliability
- Knowledge of cleaning chemicals
- Service-Oriented mindset
- Integrity and honesty on work
- Housekeeping knowledge and Cleanliness standards
- Customer Service and complaints handling
- Linen and toiletry replenishments
- Lost and found procedures
- In-Room dining assistance
Languages
Korean
Intermediate
English
Fluent
Certification
CROSS TRAINING CERTIFICATE IN IN-ROOM DINING FROM KEMPINSKI
References
References available upon request.
Timeline
Room service waiter
Kempinski
01.2025 - 03.2025
Hotel room attendant
Kempinski Hotel Mall of the Emirates
07.2024 - Current
Bachelor of Arts - Language
East University Of Yangon
09.2011 - 03.2014
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