Thihansa Themindi
DUBAI,Sri lanka
Summary
Accomplished culinary professional with expertise in culinary techniques, food preparation, and food safety. Demonstrates exceptional team leadership and training abilities, ensuring customer service excellence and maintaining composure under pressure. Skilled in problem-solving, communication, public speaking, and strategic planning, with a strong focus on quality assurance and inventory management. Adept at leveraging social media marketing and public relations to enhance brand visibility. Committed to continuous improvement and achieving organisational goals through resourcefulness and effective team building.
Overview
2
2
years of professional experience
1
1
Certification
Work history
pastry commis III
Chiqueolatte caffe
Bluewater island, UAE
11.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
Pastry Cook
Shangri-La Hotels and Rsesort
Hambanthota, sri lanka
12.2023 - 08.2024
- Maintained cleanliness of kitchen area to maintain health and safety regulations.
- Adhered strictly to food hygiene rules, ensuring public health protection.
- Prepared a wide variety of pastries for high-volume catering events.
- Participated in local food festivals, enhancing brand visibility in the community.
- Created customised pastry orders, meeting customer expectations.
- Contributed ideas at staff meetings; improving overall productivity in the team.
- Optimised use of bakery equipment, maintaining its longevity and functionality.
- Built rapport with regular clients; fostering a friendly atmosphere within the cafe.
- Adapted quickly to changes in menu items or customer requirements.
- Managed inventory levels, reducing waste and cost overruns.
Education
NVQ 4 - Pastry & Bakery
Shangri-La Hambantota
English Course
ICT Course
Skills
- Culinary techniques
- Food preparation
- Food safety
- Team Leadership & Training
- Customer Service Excellence
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Public Relations
- Social media marketing
- Inventory management
- Quality Assurance
- Upselling
Languages
Sinhala
Native
English
Advanced
Certification
Food Handler Certification
References
References available upon request.
Timeline
pastry commis III
Chiqueolatte caffe
11.2024 - Current
Pastry Cook
Shangri-La Hotels and Rsesort
12.2023 - 08.2024
English Course
ICT Course
NVQ 4 - Pastry & Bakery
Shangri-La Hambantota
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