Thinzar Soe
Al Nahda 2, 32 Street ,Migrate Tower, Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Food and Beverage Attendant
Great Wall Hotel
01.2021 - 05.2023
- Greeted and seated guests to provide friendly and welcoming experience.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
Customer Support Specialist
Telenor
10.2014 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Diploma - Food & Beverage Service Course
Ayeyarwaddy International College
Yangon, Myanmar09.2019
Certificate - Organizational Leadership
Myanmar Management Institute
Yangon, Myanmar01.2019
Skills
- Order Management
- Multitasking abilities
- Positive attitude
- Computer Skills
- Guest Services
- Sales techniques
- Problem-solving abilities
- Adaptability under pressure
- Customer service excellence
Languages
English
Intermediate (B1)
Timeline
Food and Beverage Attendant
Great Wall Hotel
01.2021 - 05.2023
Customer Support Specialist
Telenor
10.2014 - 12.2020
Diploma - Food & Beverage Service Course
Ayeyarwaddy International College
Certificate - Organizational Leadership
Myanmar Management Institute
Similar Profiles
JEREMY CHARLIEJEREMY CHARLIE
Service Manager at Great Wall Motors (GWM) & NETA [Seni Akasia]Service Manager at Great Wall Motors (GWM) & NETA [Seni Akasia]
JOANNA WONGJOANNA WONG
Waitress at GREAT WALL CHINESE RESTAURANTWaitress at GREAT WALL CHINESE RESTAURANT
Kevin GaoKevin Gao
Cashier at Great WallCashier at Great Wall