DRIVER TECHNICIAN
THOUFEEQ ALI
AL FATTAN PROPERTIES LLC
DUBAI,United Arab Emirates
5
Languages
5
years of post-secondary education
11
years of professional experience
IT Professional specialising in software updates management, operating systems, and network troubleshooting. Delivered optimal performance through hardware installation, server maintenance, and network configuration while utilising antivirus software and data recovery expertise. Committed to enhancing system efficiency and driving innovation within dynamic IT environments.
Work history
Personal driver
3 Years 6 Months- Handled unforeseen road situations calmly, guaranteeing passenger safety at all times.
- Adhered to all traffic regulations, promoting safe travels.
- Ensured client comfort and satisfaction by providing excellent customer service.
- Expedited efficient routes for timely arrivals using advanced navigation tools.
- Followed instructions accurately when given specific directions or route preferences by clients.
- Demonstrated proactive vehicle upkeep with regular maintenance checks.
- Managed minor repairs on the vehicle to avoid breakdowns whilst on duty.
- Reported any suspected mechanical issues immediately, minimising risk of disruptions.
- Kept interior of the car clean and tidy at all times for enhanced client experience.
- Applied personal road knowledge and GPS application to set shortest routes.
FLORIST AND SALES
4 Years 2 Months- Prepared bespoke bouquets for special occasions to meet client needs.
- Incorporated diverse flora from around the world into unique designs for international appeal.
- Collaborated with event planners for successful execution of large-scale orders.
- Managed daily flower shop operations for seamless business flow.
- Negotiated with suppliers for favourable purchasing terms.
Hardware and networking support engineer
2 Years 1 Month- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Enhanced network functionality by installing and configuring hardware components.
- Designed network infrastructure for optimal data performance.
- Troubleshot network faults, maintaining high availability of systems.
- Resolved hardware issues to ensure uninterrupted business operations.
- Maintained server performance with attention to both hardware and software needs.
- Managed server maintenance tasks, reducing downtime.
- Configured routers and switches for enhanced connectivity.
- Provided technical support for improved system performance.
- Installed software applications, increasing productivity.
- Maintained network configuration, mapping and service records for accurate documentation.
Skills
Route optimisation
Navigation technology
Vehicle maintenance
New hardware adaptation
Client interaction
Safety compliance
Customer service
Systematic methodology
Road safety
Efficient routing
Time management
Vehicle upkeep
Problem-solving
Crisis management
Service reliability
Communication skills
Client satisfaction
Education
Master of Business Administration - BUSINESS
BACHELOR OF COMPUTER APPLICATION - SYSTEM
Languages
English
Intermediate
Arabic
Beginner
Hindi
Intermediate
Malayalam
Intermediate
Tamil
Native
Timeline
Personal driver
AL FATTAN PROPERTIES LLC
2023.03 - CurrentRead More
FLORIST AND SALES
MZVAZ FLOWER SHOP
2018.06 - 2022.08Read More
Hardware and networking support engineer
VIGILANT COMPUTER
2015.12 - 2018.01Read More
ANNA UNIVERSITY
Master of Business Administration from BUSINESS
2012.07 - 2014.07Read More
BARATHIDASAN UNIVERSITY
BACHELOR OF COMPUTER APPLICATION from SYSTEM
2009.06 - 2012.07Read More