Hansani Wijesundara
Sharjah
Summary
With a proven track record at Super Fashion, I excel in customer service and sales documentation, enhancing client relationships and driving sales growth by over 30%. My leadership and ability to work under pressure ensure successful marketing campaigns and sales training initiatives, showcasing my commitment to excellence and achievement.
Overview
10
10
years of professional experience
Work History
Senior Sales Assistant
Super Fashion
Panadura
08.2019 - 09.2024
- Provided customer service and support to customers with inquiries or complaints.
- Developed and maintained relationships with key accounts and clients.
- Prepared weekly, monthly and quarterly reports on sales performance.
- Coordinated marketing campaigns to drive sales growth.
- Organized promotional events such as trade shows, seminars, exhibitions.
- Resolved customer issues promptly and efficiently.
Sales Assistant
Puwakaramba Gropu of Companies
Moratuwa
08.2014 - 03.2019
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Education
Post Graduate Diploma [EQF Level 7] - Business Administration And Management
Business Management, Cambridge Academy-
UK08-2019
Advanced Diploma in Business Management, - Business Administration And Management
IIBM Campus
Colombo, Sri Lanka06-2016
Certificate Course in English Language - English Language
Colombo University
Colombo, Sri Lanka03-2013
Diploma in Information Technology - Computer And Information Sciences
Cambridge International And IT Training Project
Colombo, Sri Lanka02-2010
Skills
- Sales documentation
- Customer service
- Contract documentation
- Deal closing
- Sales training
- Leadership
- Ability to work under pressure
Languages
Sinhala
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Sales Assistant
Super Fashion
08.2019 - 09.2024
Sales Assistant
Puwakaramba Gropu of Companies
08.2014 - 03.2019
Post Graduate Diploma [EQF Level 7] - Business Administration And Management
Business Management, Cambridge Academy-
Advanced Diploma in Business Management, - Business Administration And Management
IIBM Campus
Certificate Course in English Language - English Language
Colombo University
Diploma in Information Technology - Computer And Information Sciences
Cambridge International And IT Training Project
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