Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Tia Mahmoud

Tia Mahmoud

Dubai,United Arab Emirates

Summary

Dynamic and results-driven professional with over 5 years of experience in shop management, reception, and sales operations. Skilled in overseeing daily store activities, handling customer relations, and driving revenue growth. Adept at managing teams, coordinating administrative tasks, and delivering exceptional client experiences. Recognized for strong organizational skills, multitasking ability, and maintaining a professional brand image.

Overview

6
6
years of professional experience

Work history

Head Of Receptionist and Sales Exucitive

UCRYO Wellness and Fitness Center
Dubai, United Arab Emirates
01.2023 - 06.2025
  • Trained new reception staff members, ensuring high standards of customer service.
  • Built warm rapport with guests through friendly yet professional interaction.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Shop Manager

Chloe Beauty Lounge
Ain Wa Zain, Lebanon
11.2021 - 11.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.

Shop Manager

Mira's Mirror Beauty Lounge
Al Barouk, Lebanon
02.2019 - 10.2021
  • Tracked sales targets regularly, adjusting strategies as necessary for maximum profitability achievement.
  • Managed store inventory to ensure adequate stock levels at all times.
  • Developed a positive team culture, resulting in increased staff satisfaction and lower turnover rates.
  • Fostered strong relationships with key customers to boost loyalty and repeat business.
  • Negotiated with suppliers for better prices, leading to improved profit margins.

Education

Bachelor of Architecture - Architecture

Batloun Technical Institue
Lebanon
09/2016 - 06/2021

Skills

  • Decisive decision-making
  • Communication excellence
  • Discretion and confidentiality
  • Upselling expertise
  • Lead generation

Languages

English
Fluent
Arabic
Native

Affiliations

  • Sports
  • Art
  • Swimming

References

References available upon request.

Timeline

Head Of Receptionist and Sales Exucitive

UCRYO Wellness and Fitness Center
01.2023 - 06.2025

Shop Manager

Chloe Beauty Lounge
11.2021 - 11.2022

Shop Manager

Mira's Mirror Beauty Lounge
02.2019 - 10.2021

Bachelor of Architecture - Architecture

Batloun Technical Institue
09/2016 - 06/2021

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Tia Mahmoud