Summary
Overview
Work History
Education
Skills
References
Certification
LANGUAGE
Timeline
Generic
Tibyan Elhadi

Tibyan Elhadi

Sharjah

Summary

Logistics Coordinator & Public Relations Officer (PRO) with over 2 years of experience in supply chain operations, government liaison, and regulatory compliance in the UAE, particularly within SAIF Zone and other government entities. Skilled in coordinating inbound and outbound logistics and customs clearance. Proven expertise in handling PRO duties, including visa processing, labor approvals, license renewals, and company documentation with immigration, SEWA, MOHRE, Chamber of Commerce, Sharjah Municipality, and SAIF Zone Authority. Adept at ensuring compliance with UAE trade laws, import/export regulations, and free zone requirements. Strong communication and negotiation skills with vendors, freight companies, and government authorities. Highly organized with a focus on accuracy, deadlines, and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

PRO

Arabian Wet Wipes FZE, UAE
08.2024 - Current
  • Responsible for applying, renewing, and managing employee visas, work permits, and residence permits for staff working in companies within the SAIF Zone.
  • Assisting with the renewal of business trade licenses and other regulatory paperwork required for operations within the SAIF Zone.
  • Keeping updated on changes in government policies, labor laws, immigration rules, and other regulations that impact business operations within the SAIF Zone.
  • Obtaining and submitting necessary documents from the relevant authorities when needed for specific purposes or government approvals.
  • Responsible for issuing and renewing all the governmental certificates and permits such as (ISO, GMP, Certificate of Conformity and all the certificates needed).
  • Issuing and renewing the registration of trademark.
  • Registering the products in Dubai municipality (Montaji).


Logistics Coordinator

Arabian Wet Wipes FZE, UAE
06.2023 - Current
  • Coordinating with (local and international) shipping companies and freight forwarders to ensure timely delivery of goods.
  • Managing import/export documentation and ensuring compliance with customs regulations.
  • Ensuring compliance with UAE customs regulations, especially for goods that move in and out of free zones.
  • Handling paperwork related to import/export permits, customs clearances, and other required documentation such as (Bill of Exit/Entry, Customs Exit/Entry Certificate, Gate Pass, Deposit Claim Sheet, Dubai Customs Documents).
  • Managing relationships with suppliers, transport companies, and third-party logistics providers.
  • Ensuring that all partners are aligned with the operations within the free zone.
  • Preparing logistics reports for management, including inventory status, shipping progress, and potential delays.
  • Analyzing the efficiency of logistics operations and recommending improvements to streamline processes.
  • Managing the drivers and all the cars documentation
  • Full knowledge of saif zone portals and an average knowledge with Dubai customs portal.

Logistics assistant

Dahabaya Sudanese Artwork, UAE
01.2023 - 06.2023
  • Delivered exceptional administrative support to logistics, shipping, and transportation departments at Dahabaya Artworks, ensuring smooth operations and customer satisfaction for 20+ clients.
  • Successfully coordinated daily warehouse operations, optimizing efficiency and meeting demanding timelines to exceed customer expectations.
  • Proactively managed incoming shipments, maintained meticulous inventory documentation, and swiftly resolved customer service issues, fostering strong client relationships and enhancing overall customer experience.
  • Coordinated logistics operations to ensure timely delivery of artwork and materials.
  • Managed inventory records using specialized software for accurate tracking.

Education

BSc (Hons) - Software Engineering

Sudan University of Science & Technology
01.2018

Skills

  • Mastery of Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
  • Comfortable working in both Microsoft Windows 10 and Mac OS X
  • Excellent knowledge in most of the UAE governmental portals
  • Excellent Time management, and communication skills with a focus on team-building and customer relations
  • Outstanding fast learning and organizational, multitasking, and problem-solving abilities
  • ICP (Federal Authority for Identity, Citizenship, Customs & Port Security), MOHRE (Ministry of Human Resources & Emiratization), SEWA (Sharjah Electricity & Water Authority), DEWA (Dubai Electricity & Water Authority), Dubai Municipality, Sharjah Municipality, Sharjah Chamber of Commerce, Dubai Chamber of Commerce, SAIF Zone Portal, DMCC Portal, Sharjah Roads & Transport Authority (SRTA), Ministry of Economy and others

References

Yasmin, H Khalifa, Design Operations Manager, eng.yasmin.kh@gmail.com, +971561677716, Al-Suwaidi Engineering Consultants LLC

Certification

  • Marketing Strategies with (6 HRs) Training Course.
  • Customers Service Excellence with (16 HRs) Training Course.

LANGUAGE

Arabic: native language
English: fluent (speaking, reading, writing)

Timeline

PRO

Arabian Wet Wipes FZE, UAE
08.2024 - Current

Logistics Coordinator

Arabian Wet Wipes FZE, UAE
06.2023 - Current

Logistics assistant

Dahabaya Sudanese Artwork, UAE
01.2023 - 06.2023

BSc (Hons) - Software Engineering

Sudan University of Science & Technology

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Tibyan Elhadi