Tila Rupa Ghalley
Dubai
Summary
Experienced sales associate with outstanding customer service skills. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail sales associate
Skechers
06.2023 - 06.2024
- Welcomed customers and provided responsive assistance to improve store experiences.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labeling and pricing to reflect discounts and offers.
- Hung, tagged and steamed new stock to maintain visual and security standards.
Junior barista
le meridien Hotel
07.2022 - 05.2023
- Created specialty drinks according to exact customer requests and preferences.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Cleaned and sanitized coffee and food preparation areas, maintaining impeccable hygiene standards.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Built and nurtured customer loyalty by remembering personal preferences.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
Education
High School Diploma - Commerce
Phuentsholing High School
12.2015
Skills
- Problem-solving
- Teamwork and Collaboration
- Cash Handling
- Health and safety awareness
- IT literacy
- Complaint handling and resolution
- Communication skills
- Upselling
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Additional Information
- VISA STATUS: VISIT VISA
Timeline
Retail sales associate
Skechers
06.2023 - 06.2024
Junior barista
le meridien Hotel
07.2022 - 05.2023
High School Diploma - Commerce
Phuentsholing High School
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