Timothy Sserugo
Dubai ,UAE
Summary
Exceptionally skilled with focus on providing exceptional customer service in hospitality industry. Can significantly enhance guest experience by utilising refined communication skills and innate ability to anticipate needs. Brings forward solutions to streamline service delivery and improve overall operational efficiency.
Offering strong communication and teamwork skills, combined with proactive approach to problem-solving. Knowledgeable about maintaining high standards of cleanliness and customer service. Ready to use and develop organisational, interpersonal, and time management skills in life guard role.
Overview
4
4
years of professional experience
Work history
Steward
Serveu
Dubai , UAE
2025.12 - Current
- Participated in training sessions for enhanced professional development.
- Performed dishwashing duties, promoting a clean and hygienic workspace.
- Coordinated effectively with kitchen staff to streamline food service operations.
- Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
- Delivered exceptional customer service for enhanced guest experience.
- Assisted in menu planning to introduce new dishes consistently.
Life
Kaazi reasort beach
Kampala , Uganda
2022.10 - 2024.04
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
Education
UCE - ICT
AFRICANA HIGH SCHOOL
Kampala 2019-02
Skills
- Adaptability to changing conditions
- Passionate about travel
- Fire safety trained
- Personal grooming standards
- Food and beverage serving
- Technical equipment use
- Time management mastery
- Effective announcement delivery
Languages
English
Advanced
C1
Timeline
Steward
Serveu
2025.12 - Current
Life
Kaazi reasort beach
2022.10 - 2024.04
UCE - ICT
AFRICANA HIGH SCHOOL