Tina Mutasa

*Providing medical facials, working under the supervision of a dermatologist and Aesthetic general practitioner, This includes facials, chemical peels, microdermabrasion, Dermapen

*Assessing and recommending treatments

*Providing pre- and post-treatment care

*Maintaining a clean and safe environment

*Staying updated on industry trends

*Maintaining patient records

*Promoting skincare products

*Following established guidelines:

Adhering to all relevant regulations and protocols related to their practice and patient care

• Deliver a range of health and beauty treatments while focusing on client care and repeat business.
• Administer treatments for clients in a professional, friendly manner.
• Maintain rigorous standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Assist spa in activities such as staff meetings.
• Maintaining equipment and sample inventory of products.
• Acknowledging and responding to relevant customer queries, needs and expectations.
• Reason for leaving: Career advancement

• Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.
• To deliver the ultimate customer experience to the Natural beauty Spa client.
• To deliver an exceptional brand standard of treatment delivery to clients in all areas of the house spa.
• To achieve full customer care requirements in treatment and product recommendation.
• Give prescriptive and rebooking advice in services, packages and product.
• To drive sales of Facial and body products and treatments.
• To participate in penthouse and in house promotions with in the business requirements and hours.
• Giving clients an accurate skin analysis.
• Educate clients about their skin, explaining the result of the skin analysis.
• Assess client’s skin-type and their concern in order to ensure to give the right products.
• Providing excellent product knowledge to the client and informing them how to use the products for best result.
• Link sale from skincare to body care.
• Demonstrate excellent selling skills and customer service skills to maximize sales.
• Gives product demonstrations for customers.