Tirhas Tefera
Overview
2027
2027
years of professional experience
Work History
Fashion Model
Diamond Models
Luxury Fashion Sales Associate
Nemara Luxury Fashion
2023 - Current
- Enhanced customer experience through personalized styling consultations and attentive service.
- Executed visual merchandising strategies to elevate brand presentation and drive sales.
- Maintained in-depth knowledge of luxury fashion trends and product lines to advise clients effectively.
- Collaborated with team members to achieve daily sales targets and promote a positive shopping environment.
- Analyzed customer feedback to identify areas for improvement in service delivery and store operations.
- Led promotional events that increased foot traffic and enhanced brand visibility within the luxury market.
- Collaborated with team members to create a positive and high-energy work environment, resulting in improved customer satisfaction.
- Developed long-lasting client relationships to ensure repeat business and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
Education
BBA - Business Administration And Management
Addis Ababa University
Addis Ababa07.2017
Skills
- Quick learner
- Luxury retail
- Customer Service
- Interpersonal communication
- Sales
Languages
English
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Fashion Model
Diamond Models
Luxury Fashion Sales Associate
Nemara Luxury Fashion
2023 - Current
BBA - Business Administration And Management
Addis Ababa University