Tissa Thomas
HR ADMIN
Dubai
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Administrative Assistant
ASTER DM HEALTHCARE
DUBAI
03.2021 - 06.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed over 50 customer calls per day, and assisted in selling health check packages which boosted monthly sales income to 10%.
Administrative HR Assistant
ALSAYYAH INVESTMENTS
DUBAI
09.2019 - 02.2020
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
- Coordinated employee relocation processes.
- Conducted exit interviews with terminated employees.
- Responded to employee inquiries regarding benefits and other HR topics.
COMMUNICATIVE ENGLISH TRAINER
RAINBOW INTERNATIONAL SCHOOL
DUBAI
06.2018 - 03.2019
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Designed and developed instructional activities using data from student learning style assessments.
- Developed and employed curriculum to improve communicative English abilities among students in Grade 7-9, organized and delivered lessons,and administered test/assessments.
- Assigned books and other materials to improve reading comprehension.
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Developed lesson plans and adapted curriculum to meet individual needs of students
Education
Bachelor of Arts - COMMUNICATION STUDIES
ST.XAVIERS COLLEGE FOR WOMEN
INDIA 08.2016 - 03.2019
Skills
Benefits administration
Certification
HUMAN RESOURCE MANAGEMENT
Accomplishments
Best employee of the month - July 2022
(for extra mile service and exceptional performance)
Timeline
HUMAN RESOURCE MANAGEMENT
06-2023
Administrative Assistant
ASTER DM HEALTHCARE
03.2021 - 06.2023
IELTS-BAND 7
08-2020
Administrative HR Assistant
ALSAYYAH INVESTMENTS
09.2019 - 02.2020
COMMUNICATIVE ENGLISH TRAINER
RAINBOW INTERNATIONAL SCHOOL
06.2018 - 03.2019
Bachelor of Arts - COMMUNICATION STUDIES
ST.XAVIERS COLLEGE FOR WOMEN
08.2016 - 03.2019
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