Tissa Thomas
HR ADMIN
Dubai
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Administrative Assistant
ASTER DM HEALTHCARE
DUBAI
03.2021 - 06.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed over 50 customer calls per day, and assisted in selling health check packages which boosted monthly sales income to 10%.
Administrative HR Assistant
ALSAYYAH INVESTMENTS
DUBAI
09.2019 - 02.2020
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
- Coordinated employee relocation processes.
- Conducted exit interviews with terminated employees.
- Responded to employee inquiries regarding benefits and other HR topics.
COMMUNICATIVE ENGLISH TRAINER
RAINBOW INTERNATIONAL SCHOOL
DUBAI
06.2018 - 03.2019
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Designed and developed instructional activities using data from student learning style assessments.
- Developed and employed curriculum to improve communicative English abilities among students in Grade 7-9, organized and delivered lessons,and administered test/assessments.
- Assigned books and other materials to improve reading comprehension.
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Developed lesson plans and adapted curriculum to meet individual needs of students
Education
Bachelor of Arts - COMMUNICATION STUDIES
ST.XAVIERS COLLEGE FOR WOMEN
INDIA 08.2016 - 03.2019
Skills
Benefits administration
Human resources records
Exit Interviews
Open enrollment coordination
New employee onboarding
Team Player
Effective planning
Mail handling
Conflict management
Staff education and training
Administrative support
Office administration
Recruitment
HR policies
Meeting preparation
Certification
HUMAN RESOURCE MANAGEMENT
Accomplishments
Best employee of the month - July 2022
(for extra mile service and exceptional performance)
Timeline
HUMAN RESOURCE MANAGEMENT
06-2023
Administrative Assistant
ASTER DM HEALTHCARE
03.2021 - 06.2023
IELTS-BAND 7
08-2020
Administrative HR Assistant
ALSAYYAH INVESTMENTS
09.2019 - 02.2020
COMMUNICATIVE ENGLISH TRAINER
RAINBOW INTERNATIONAL SCHOOL
06.2018 - 03.2019
Bachelor of Arts - COMMUNICATION STUDIES
ST.XAVIERS COLLEGE FOR WOMEN
08.2016 - 03.2019