Titus Nandana Bandara

Offering an award-winning track record of customer care excellence within high-volume environments that include… Shift management Stores handling Customer Service Desks Events Desk Handling Training & Development Awards Successfully achieved the appraisal for among the best five winners of internal management program of Leading a Restaurant & Leading a Shift at PIZZA HUT Sri Lanka,2008/2011 Computer Skills Word, Excel, PowerPoint, Access, Internet, Company System TO WHOM MAY I CONCERN I am applying for the position of Manager within your organization or any other position you consider am qualified. I enclose my resume for I have achieved 14 years’ experience in Food & Beverage Department. Currently, working as a RESTAURANT MANAGER in BURGER FUEL RESTAURANT in DUBAI. Previous, I worked as RESTAURANT SUPERVISOR in NKD PIZZA at DOWN TOWN Dubai and 8 years at Pizza Hut in Sri Lanka. During this time, I gained different experience and training in the restaurant and i believe it helped me to grow within the hospitality industry. I believe that I have the experience, qualities and skills that you required to succeed in this position. I am hard working person, dedicated and honest employee and I have a positive and friendly approach towards my employers, colleagues and customers. Thank you for taking your time to consider my application and look forward to hearing from you soon. Kind Regards, Titus Nandana Bandara Discovery Garden Dubai Mobile

• Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
• Increased sales by [Number]% while reducing food costs by []%, leading to a $[Number] net profit in the last two years.
• Reduced employee turnover by [Number]% by creating and implementing a no-cost incentive program.
• Achieved [Result] by introducing [Software] for [Type] tasks.
• Supervised team of [Number] staff members.
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] through effectively helping with [Task].