Toka Ahmed
Dubai,UAE
Summary
Dedicated and accomplished Veterinary Surgeon with years of comprehensive experience in animal care, including a pivotal role as a Companion Animal Technical Manager. Specializing in surgery, emergency care, and nutrition management, Also excelled in leading clinic operations as a Clinic Manager and Medical Director, demonstrating exceptional veterinary service delivery, team development, and innovative healthcare solution implementation. With a proven track record in both clinical and technical management, The expertise bridges the gap between cutting-edge veterinary technology and clinical application, ensuring the highest standards of animal health and welfare. Passionate about veterinary excellence and innovation, Poised to contribute extensive knowledge and leadership to a forward-thinking team.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Clinic Manager & Medical Director
Dogventurez Veterinary Clinic
Dubai, UAE
11.2023 - Current
- Reviewed staff performance and implemented training to enhance strengths and reduce weaknesses to over 20 of my stuff.
- Resolved complaints quickly, calmly and professionally for positive business and customer outcomes.
- Coordinated staff schedules to maintain operations whilst remaining under budget.
- Managed daily service operations through strategic care planning.
- Coordinated staff rotas to meet service requirements whilst remaining under budget.
- Improved clinic conversion rates through staff sales and marketing training by over 10%
- Successfully delivered on tasks within tight deadlines.
- Displayed energy and enthusiasm in fast-paced environment.
Technical Manager & Medical Consultant
German Standard Group
11.2021 - 08.2023
- Managing Technical and Medical Part for some of the company Products (Zoetis Blood machines, Vetoquinol Products & Mindray Machines)
- MUAE & GCC
Clinic Manager & Senior Vet Surgeon
PETZONE veterinary clinic
Egypt
08.2015 - 10.2021
- General surgeon and assistant in all soft tissue and Orthopedic surgeries
- Veterinary diagnostic and treatment services for pet animals
- Vaccinations, Deworming and medicine administration
- Laboratory director for health monitoring, blood & urine sampling and analyzing
- Operate all medical equipment as ultrasound and x-ray machines
- Nutritionist
- Managing of pet boarding and pet shop
Clinic Manager & Veterinary surgeon
A clinic
Egypt
06.2017 - 12.2017
- Performed laboratory and surgical procedures, including spay and neuters, dental radiography and extractions, administering vaccinations and various diagnostic tests.
Clinic and Resort manager
Madinaty Pet's Resort
Egypt
06.2017 - 09.2017
- Managing Resort, Clinic and Pet shop
- Diagnosis and treatment for Pet animals.
Sales & Marketing Executive
Emerging Media UK
Egypt
06.2012 - 06.2013
- Survey & contract telesales for UK and Ireland
Education
Bachelor's degree - Veterinary Medicine
Cairo University
Cairo 01.2012 - 04.2017
Pre-Master's degree - Animal and Poultry Nutrition
Banha University
Banha 01.2020 - 04.2021
Skills
- Anaesthesia
- Emergency & Critical care
- Surgical Skills
- Echo & ECG
- Full Neurological examination
- Communication skills
- Detail-oriented
- Computer & software skills
- Problem-solving
- Social media marketing
- Leadership
- Clinic & staff Management
- Customer-focused
Certification
- MOCCAE Licensed
- AVMA/CVMA Candidate
Languages
Arabic
Native
English
Fluent
French
Elementary
References
References available upon request.
Timeline
Clinic Manager & Medical Director
Dogventurez Veterinary Clinic
11.2023 - Current
Technical Manager & Medical Consultant
German Standard Group
11.2021 - 08.2023
Pre-Master's degree - Animal and Poultry Nutrition
Banha University
01.2020 - 04.2021
Clinic Manager & Veterinary surgeon
A clinic
06.2017 - 12.2017
Clinic and Resort manager
Madinaty Pet's Resort
06.2017 - 09.2017
Clinic Manager & Senior Vet Surgeon
PETZONE veterinary clinic
08.2015 - 10.2021
Sales & Marketing Executive
Emerging Media UK
06.2012 - 06.2013
Bachelor's degree - Veterinary Medicine
Cairo University
01.2012 - 04.2017
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