Towhidur Rahman

• Implemented strong safety and traffic control measures, which helped to provide a safe and organized guest experience
• Managed parking and traffic operations for large-scale events, ensuring a smooth flow and efficient use of space
• Implemented solutions specifically designed to meet the client's demands after working closely with them to understand their needs
• Fostered a culture of continuous learning, improved workforce competency levels.
• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Developed organisational policies for administrative oversight and internal controls.
• Maintained smooth-running business operations by delegating priorities to staff abilities.

- Collaborated closely with various international artists to ensure seamless logistics and movement during events.

- Coordinated travel arrangements, accommodations, and on-site needs, ensuring a smooth and efficient experience for artists.

- Served as the primary point of contact for artists, addressing concerns and facilitating communication between event teams and performers.

- Implemented customized plans for each artist, enhancing their overall event participation and satisfaction.

- Managed sensitive and confidential information with discretion, maintaining trust and professionalism with high-profile clients.

• Ensured compliance with industry regulations, maintaining high-quality standards throughout operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Enforced safety protocols for a hazard-free work environment.
• Handled conflict resolution amongst team members, fostering a harmonious workspace.
• Coordinated logistics perations to ensure timely deliveries.

• Provided excellent customer service and support to shoppers
• Assisted in inventory management and stock replenishment
• Achieved and exceeded sales targets through effective communication and product knowledge
• Enhanced team productivity with regular training sessions.
• Monitor and ensure the accurate processing of refunds and exchanges for festival attendees
• Provide senior management with comprehensive financial analysis reports to support decision-making for current and future festival operations.