
Seeking a challenging career in growth and goal oriented organization by contributing to its growth, efficiency and profitability, in a professional way, whilst adapting to the company culture to build a sustainable long-term relationship. Decisive, action oriented & result focused offering around 9+ years of professional experience.
· Conducting personal interviews and telephonic interviews to identify high school and adult student prospects to determine their educational needs, concerns and interests.
· Responsible for facilitating orientation and registration day activities.
· Assisting and mentoring students through the full admission process
· Ensured compliance and company policies, procedures, and laws and regulations.
· Communicating approved presentations to promote programs to prospective adult and high school students.
· Actively generated referral business to help maintain company goals.
· Recruiting college bound students from high schools and college fairs across the state.
· Generated inquiries from student bodies with goal of converting students to applicants and enrollees.
· Advice and guides the students in obtaining documents for international migration to ensure smooth process flow.
· Operate with strict timelines to communicate with the authority and students through email and telephone.
· Need to treat every student individually and ensure that the complete process is customized to match their requirements.
· Need to make sure that the students have a clear understanding of the procedures related to border control and legislation. If there are any changes introduced in the legislation, they need to be fully aware of it.
· Conduct face-to-face/ online interviews of the students and check if their visa application is suitable.
· The relevant visa-related documents have to be submitted within the deadline set by the government.
· Preparation of fee quotes and information that the students would need.
· Handling the data collected of the patients and the policy that they have asked for, the amount paid is correct or not.
· Had to monitor the calls made to the and by the patients.
· Use to take calls for collections, if in case the customers didn’t pay for the outstanding amount of their bill.
· Also use to take calls from the patients in case there use to be any festival or holiday in the USA.
· Had to manage the calls regarding the technical faults within the device.
· Also had to make a proper record of all the calls handled, whether the issue was resolved or not, also use to keep a proper track of all the outbound calls made to resolve the issue in case the calls got dropped.
As being the team support had to take calls of the junior members of the team if they use to get stuck on a call
Personal Skills
· Highly developed analytical skills, sound judgment and strategic thinking.
· Open to advice and ideas.
· Good working level under stress.