Trisha Faye Estrada
601 Sheerwood Building Navigate area,UAE
Summary
Driven professional with talent for precision and strong sense of responsibility. Skilled in handling cash transactions and providing excellent customer service in high-pressure environments. Aims to streamline remittance processes and enhance customer satisfaction.
Dependable Remittance Cashier with knack for customer service and accuracy in handling transactions. Enhanced cash management processes, reducing discrepancies and improving transaction speed. Known for fostering positive relationships with clients and colleagues, ensuring seamless and trustworthy service experience.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Remittance Cashier
Tri-Vault Remittance Cente
San Fabian, Philippines
2023.06 - 2026.03
- Processed large sums efficiently, maintaining accuracy under pressure.
- Provided excellent service to customers through professional communication and problem resolution.
- Managed cash flow effectively to ensure balanced books at by end of each business day.
- Increased efficiency for faster transactions by keeping well-organized work environment. Processed daily remittances and financial deposits, ensuring accuracy and compliance with regulations.
- Managed customer inquiries regarding payment statuses and revolved issues efficiently.
- Maintained detailed records of transactions and reconciled discrepancies promptly.
- Conduct audits of remittance processes to identify areas for improvement.
- Trained new staff on remittance procedures and best practices.
- Utilized financial software to track and report payment trends and matrix.
- Processed pawned golds from pawning to follow ups of their payment on daily or monthly basis.
On the Job Training
Philippine Nazarene College
Benguet Province, Philipiines
2022.01 - 2026.05
- Carried out day-to-day duties accurately and efficiently.
- Manage Students 20 students in every classes.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
Education
Diploma - Education
Bachelor of Special Needs Education-generalist
Benguet Province Philippines 2018.06 - 2022.05
Skills
- Patience endurance
- Foreign currency knowledge
- Bookkeeping basics understanding
- Remittances processing
- Discreetness and transparency
- Transaction dispute handling
- Currency conversion handling
- Process efficiency
- Customer query resolution
- Record-keeping expertise
- Payment Processing
- Cash management
- Refund and exchange processing
- Attention to Detail
- Stock management
- POS Systems
Languages
English
Fluent
filipino
Native
Timeline
Remittance Cashier
Tri-Vault Remittance Cente
2023.06 - 2026.03
On the Job Training
Philippine Nazarene College
2022.01 - 2026.05
Diploma - Education
Bachelor of Special Needs Education-generalist
2018.06 - 2022.05