Juliet Kyeva

• Primary Liaison with Authority: Ensure clear communication with regulatory authorities on training system issues, consistently maintaining compliance and addressing service provision concerns.
• Regulatory Compliance: Maintain 100% regulatory compliance for ATCO and ATCA training in line with GCAA and international standards, while streamlining the approval process for external courses to ensure timely incorporation of approved programs.
• Training and Competency Manual (TCM): Develop and continuously update a comprehensive TCM, detailing standards and procedures for all ATC-related roles to uphold high training quality and regulatory alignment.
• Recruitment and Selection: Collaborate with management to select qualified ATC personnel and ensure Assessments of Previous Competence (APC) for new hires in compliance with GCAA standards.
• Training Management: Oversee unit training programs, manage scheduling and rostering for efficient training delivery, and ensure on-the-job training is conducted by endorsed instructors to maintain quality standards.
• Competency Assessment and Staff Currency: Conduct annual competency assessments for ATC roles, ensuring ongoing proficiency, regulatory compliance, and operational readiness.
• Record and License Management: Maintain up-to-date training and licensing records, achieving audit readiness and ensuring timely license submissions through GCAA E-Services.
• Courseware Development: Conduct Training Needs Analyses, develop tailored course content, and implement modern instructional methods, enhancing engagement and aligning with regulatory standards.
• Training Effectiveness: Continuously improve training programs through regular evaluations, feedback collection, and updates to align with organizational and regulatory goals.
• Audit Participation and Compliance Improvement: Actively support internal and external audits, address findings with corrective actions, and leverage insights to prevent issues, enhancing training program quality.
• Safety and Risk Management: Identify and report safety risks in accordance with the Safety Management System, contributing to a safe and secure operational environment.

• Responsible to the Sharjah Training Centre for Airports Science (STCAS) ATCTO Accountable Manager for ensuring the effective and efficient day-to-day operation of the training department
• Developing Course Material customized to meet the training center's client training needs and objectives
• Updating and modifying training syllabus to stay ahead of industry developments and maintain relevancy.
• Researching market trends and competitor activities to strengthen development plans of Sharjah Training Centre for Airports Science (STCAS) ATCTO
• Organizing delivery of specialized training to Sharjah Training Centre for Airports Science (STCAS) ATCTO internal and external customers
• Ensuring that the training team at the training center are fully trained and assessed regularly for competence and that all records are kept up to date and stored in secure conditions
• Ensuring that the training center is efficiently managed and conforms to the requirements of GCAA Regulations
• Keeping the Sharjah Training Centre for Airports Science (STCAS) ATCTO Accountable Manager informed as to the state of the training center's compliance with GCAA regulations
• Investigating, following-up and initiating a Corrective Action Plan (CAPA) for audit findings required to re-establish compliance with the required standards after internal and external audits
• Overseeing day-to-day operations, including managing curriculum implementation and continuous improvement of industry best practices.
• Monitoring student progress through test administration and adapted learning plans to optimize progress.
• Delivering Air Traffic Control Training (Ab-Initio, Rating, Continuation, Refresher and Developmental Training) to Air Traffic Control utilizing instructional techniques, including hands-on curriculum.

Duties and responsibilities

• Conducting ICAO English Language Proficiency Assessments to ATC and Pilot Licence Holders as per GCAA and ICAO requirements

Accomplishments

• Passed the GCAA interview to become a GCAA Post Holder (Head of Training and Chief Instructor
• Successfully led a team in establishing FANS ATC Training Organization from inception to certification (GCAA ATO approval) to deliver ATC Rating courses
• Successfully led a team in conceptualizing and getting GCAA approval to deliver online learning for ICAO 051 (ATC Basic Training course) and other ATM-related courses

Duties and responsibilities

• Ensured effective and efficient day-to-day operation of Fujairah Air Navigation Services ATC Training Organization
• Course Development
• Staff Training and Development
• Training Delivery for various courses offered at FANS ATCTO
• Ensured compliance with the GCAA rules and regulations
• Conducted Corrective Action Plan (CAPA) for audit findings required to re-establish compliance with the required standards after internal and external audits
• Conducted Inter-departmental Quality and Compliance Audits

Duties and responsibilities

• Conducting ICAO English Language Proficiency Assessments to ATC and Pilot Licence Holders as per GCAA and ICAO requirements

Accomplishments:

• Part of a team that successfully got GCAA approval to deliver ICAO 051 Course in 2018 in line with Fujairah International Airport's Emitirization programme (Developing UAE Citizens as ATCs) and working on getting GCAA ATO status to run ICAO ATC Courses

Duties and responsibilities

• Designed, developed and delivered companywide training to both Air Traffic Services and Fujairah Airport operational employees, for example, ICAO 051 (ATC Basic Training) Course, ICAO 052 (Aerodrome Control) Course, Safety Management Systems (SMS) for Civil Aviation Courses, Human Factors Training Courses for operational staff and Air Traffic Controller's continuous training for regulatory, non-regulatory and employee development purposes.
• Preparing, reviewing and administering relevant formative and summative assessments as required for all courses conducted.
• Maintaining the training centre's examination question-bank database.
• Providing feedback to the ATS Head of Training and Manager ATS regarding any training conducted and offering advice on how to improve the ATS Unit training.
• Conducting Interdepartmental Quality and Compliance Audits

Accomplishments:

• Passed the GCAA interview to become a GCAA approved Air Traffic Control Instructor at Fujairah Aviation Academy.

Duties and responsibilities

• Delivering Air Traffic Control Training (Ab-Initio, Rating, Continuation, Refresher and Developmental Training) to Air Traffic Control utilizing instructional techniques, including hands-on curriculum.
• Exam Administration
• Passed the GCAA interview to become a GCAA approved Air Traffic Control Instructor at Fujairah Aviation Academy.

Accomplishments:

• Part of the team that managed the heavy air traffic during the 2010 Soccer World Cup hosted by South Africa;
• Part of the team that overhauled Station Standing Instructions and Training Manual at Kruger Airport; also involved in compiling and implementing a Continuous Training Plan at the Kruger International airport as part of a companywide exercise. However, I had the sole responsibility to continuously update the documents mentioned above
• Good knowledge of Technical Aviation Safety processes and management. (I possess an IATA Diploma in Safety Management Systems). I was part of the team that worked tirelessly to reduce Airspace violations by 80% over a one-year period (2013 -2014) within the Kruger International Airport Terminal Control Area after the implementation of the new airspace
• Passionate and competent Trainer; In my one year as an OJTI at Kruger Airport, together with the OJTI team we provided Aerodrome and Approach Procedural combined operations OJT to 2 Ab-Initio ATC students who attained their validation at the required minimum training hours.

Duties and responsibilities

• Provided Aerodrome and Approach Procedural Air Traffic Control Services
• Conducted On-Job-Training for newly trained Air Traffic Control trainees
• Performed local Designated Examiner duties - Competency and Annual Proficiency checks for Air Traffic Controllers at Kruger International Airport as mandated by the South African Civil Aviation
• Updated the Station Standing Instructions and the Training document
• Performed duty roster clerk duties by organizing personnel in shifts to man Kruger ATS Unit effectively
• Discharged Station-In-Charge duties in the absence of the Kruger ATS Officer in Charge

Duties and responsibilities

• Aerodrome Control Service - Wilson International Airport
• Aerodrome Control Service - Mombasa International Airport
• Approach Procedural Control Service - Mombasa International Airport
• Aerodrome Control Service - Jomo Kenyatta International Airport
• On-Job-Training for newly trained Air Traffic Control trainees - Jomo Kenyatta International Airport