TSEDEY TEDLA
431 Elz Residence Arjan Dubai,United Arab Emirates
Summary
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Sales assistant
WTC MALL
WTC Mall Abu Dhabi , United Arab Emirates
01.2022 - 09.2024
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Utilised excellent communication skills to provide detailed product information.
- Built strong relationships with regular customers for repeat business.
- Demonstrated products effectively leading to increased sales conversions.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Education
High School Diploma - ACCOUNTING
NEW HOPE SECONDARY SCHOOL
ADDIS ABABA ETHIOPA 09.2017 - 06.2020
Skills
- Product knowledge
- Cross-Selling techniques
- Customer relations
- Sales reporting
- Complaint resolution
- Inventory control
- Loss prevention strategies
- Retail software proficiency
- Consumer behaviour understanding
- Pricing strategy
- Market research
- Brand promotion
- Time management
- Active listening
- Conflict resolution
- Relationship building
- Patience with customers
- Client needs assessment
- Positive attitude
- Cash management
- Resilience under pressure
- Stock management
Languages
English & Arabic
Fluent
Affiliations
- Reading Books, listen Music, Drawing Arts
Accomplishments
Achieved Monthly sales target
References
References available upon request.
Timeline
Sales assistant
WTC MALL
01.2022 - 09.2024
High School Diploma - ACCOUNTING
NEW HOPE SECONDARY SCHOOL
09.2017 - 06.2020
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