TUGHAN ELIS
bartender mixologist
Dubai,Turkey
Summary
An experienced bartender/barmen, I have been working in the hospitality sector for 8 years I am extraverted, sophisticated, confident, friendly, responsible and outgoing person. I enjoy working as a team oriented member. I believe my job experience will add value to your facilitiy. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Overview
9
9
years of professional experience
Work history
Bartender
Kasıbeyaz Dubai
Dubai
11.2022 - Current
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Mixologist
Rixos the palm Hotel
Dubai
11.2021 - Current
- Working as Mixologist of the Food and Beverage Team, liaising with supervisory staff and serving to guests
- Managing the Bar operation
- Overseeing the operational occupancy and preparing the bar needs
- Following the shift (opening in the morning/closing in the evening)
- Organising with the team members
- Reporting to the Bar Manager
- Promoted and upsold signature drink items, helping to improve bar sales.
- Managed customer complaints, providing prompt and impactful resolutions to maintain high customer satisfaction levels.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Memorised extensive menu and meticulously crafted cocktails to meet exceptional quality standards.
- Kept bar and patron areas clean and sanitary in compliance with health and hygiene protocols.
Bar Captain
IC Santai Hotel
Antalya
06.2021 - 11.2021
- Working as Bar Captain of the Food and Beverage Team, liaising with supervisory staff and serving to guests
- Managing the Bar operation
- Overseeing the operational occupancy and preparing the bar needs
- Following the shift (opening in the morning/closing in the evening)
- Organising with the team members
- Reporting to the Bar Manager
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Guided staff to bolster overall team performance, resilience and cohesion.
Barmen/Bartender
Titanic Deluxe Hotel
Antalya
08.2019 - 11.2019
- Providing the menu in-line with the guest requests
- Maintaining the Bar operation with the other team members, working accordingly
- Ensuring the guests are satisfied with the both service and drinks quality and tidying the bar area
- Working as part of a team, which has improved my communication skills and also the ability to take initiative and take control
Beach Butler
Regnum Carya Golf & Spa Resort
Antalya
03.2019 - 08.2019
- Working as part of Food and Bevarage team, liaising with supervisor
Bar Waiter
Kaya Palazzo Golf Resort Hotel
06.2017 - 03.2019
- Working as part of Food and Bevarage team, liaising with supervisor
Barboy
Rixos Sungate
04.2014 - 06.2017
- Working as part of Food and Bevarage team, liaising with supervisor
Education
Language and Literature
Akdeniz Anatolian High School
Skills
- Cocktail list development
- Beer, wine and cocktail service
- Suggestive selling
- Strong communication
- Pouring techniques
- Marketing and sales experience
- Extensive wine knowledge
- Inventory control
- Barware and equipment
- Alcohol order processing
- Creative mixology
- Cocktail garnishes
- Employee training
- Bar cleaning and maintenance
Interests
Hobbies and interests
, Creating my own signature drinks
Enjoy going to the gym
Football
Languages
English
Upper intermediate
German
Elementary
Russian
Elementary
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Promoted to [Job Title].
- Named Bartender of the Year by [Name of Publication].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Bartender
Kasıbeyaz Dubai
11.2022 - Current
Mixologist
Rixos the palm Hotel
11.2021 - Current
Bar Captain
IC Santai Hotel
06.2021 - 11.2021
Barmen/Bartender
Titanic Deluxe Hotel
08.2019 - 11.2019
Beach Butler
Regnum Carya Golf & Spa Resort
03.2019 - 08.2019
Bar Waiter
Kaya Palazzo Golf Resort Hotel
06.2017 - 03.2019
Barboy
Rixos Sungate
04.2014 - 06.2017
Language and Literature
Akdeniz Anatolian High School
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