TUKU MAYA GURUNG
SALES ASSOCIATE
ABU DHABI
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Retail Sales Associate
APPAREL GROUP
ABU DHABI
11.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
Education
Master of Arts -
TRIBHUVAN UNIVERSITY
KATHMAANDU, NEPAL 04.2016 - 06.2018
Skills
Sales trends
Store opening and closing
Product promotions
Point of sale operation
Cash Handling
Product and service sales
Organization
Self-Motivated
Active Listening
Interpersonal Communication
Timeline
Retail Sales Associate
APPAREL GROUP
11.2019 - Current
Master of Arts -
TRIBHUVAN UNIVERSITY
04.2016 - 06.2018