Hi, I’m
Tumwine Sadic
Dubai
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
years of professional experience
Work History
Almustaqbl Commercial
Sales Execitive
02.2023 - Current
Job overview
- Managed over 200-300 customer calls per day and increased sales for company.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-office and by telephone, going above and beyond to serve needs.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Processed debit and credit card and electronic check payments
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Sought ways to improve processes and services provided.
Abu Dhabi National Oil Company
Sales Attendant/Sales Representative
03.2021 - 02.2023
Job overview
- Attended to over 300-400 customers in one single day mostly if allocated to busy areas.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Processed product returns and assisted customers with other selections.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Recommended accessories and complementary purchases to boost revenue.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Redwalls Properties
Real Estate Sales Agent
02.2019 - 09.2020
Job overview
- Managed over 200-300 calls and WhatsApp attendances per day that increased customer satisfaction for company.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
Education
Markaz Swahabah Institute Of Business ManagementUganda-Jinja
Associate of Arts from Business Management
01.2017
Wekomiire Secondary SchoolUganda -Kyegegwa
High School Diploma
02.2015
Skills
- Public Speaking
- Multitasking
- Lead Prospecting
- Sales Strategy
- Goals and Performance
- Sales Forecasting
- Sales Closing
- Data Gathering
- Call Center Customer Service
- Customer Communications
- Interpersonal Skills
Languages
English
Advanced (C1)
Timeline
Sales Execitive
Almustaqbl Commercial
02.2023 - Current
Sales Attendant/Sales Representative
Abu Dhabi National Oil Company
03.2021 - 02.2023
Real Estate Sales Agent
Redwalls Properties
02.2019 - 09.2020
Markaz Swahabah Institute Of Business Management
Associate of Arts from Business Management
Wekomiire Secondary School
High School Diploma
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