TURAB KHAN
DevOps Engineer
Dubai
Summary
Dynamic IT professional with over 7 years of experience in DevOps engineering and systems administration, complemented by a robust technical foundation from 3 years in IT support and systems engineering at Total Resource Recovery. Specialized expertise in DevOps was further developed at Planetreenaustralia, demonstrating adaptability and a commitment to continuous improvement through dedicated skill development and freelance consulting. A Master of Information Technology with a focus on Computer Networking from Charles Sturt University Melbourne enhances practical experience, ensuring a well-rounded approach to solving complex technical challenges. Proven ability to drive efficiency and innovation within teams while maintaining a strong focus on operational excellence.
Overview
9
9
years of professional experience
2
2
Certifications
1
1
Language
Work History
DevOps Engineer
Planetreenaustralia
03.2021 - 08.2025
- Involved in CI/CD process and integrated GIT, Nexus, SonarQube, Maven artifacts build with Jenkins and creating Docker image and using the Docker image to deploy over EKS (Kubernetes).
- Building and deploying various micro services in EKS.
- Creating and maintaining namespaces, configmaps, secrets, service, ingress, RBAC in Kubernetes.
- Implemented and maintained the Branching and build/ release strategies utilizing GIT.
- Experience with container-based deployments using Docker, working with Dockerimages, Docker Hub and Docker-registries and Kubernetes.
- Building/Maintaining Docker container clusters managed by Kubernetes Linux, Bash, GIT, Docker.
- I implemented docker-maven-plugin in maven pom to build docker images for all micro services and later used Docker file to build the docker images from the java jar files.
- Utilized Kubernetes for the runtime environment of the CI/CD system to build, test deploy.
- Experience in working on AWS and its services like AWS IAM, VPC, EC2, EKS, EBS, S3 bucket, ELB, Auto Scaling, Route 53, Cloud Front, Cloud Watch, Cloud Trail, and SNS.
- Experienced in Cloud automation using AWS Cloud Formation templates to create custom sized VPC, subnets, NAT, EC2 instances, ELB and Security groups.
- Experienced in creating complex IAM policies, Roles and user management for delegated access within AWS
- Identify, troubleshooting and resolve issues related to build and deploying process.
- Deploying Docker images in Kubernetes cluster using Yaml files and exposing the application to internet using service objects.
- For Securable purpose store the Docker images into Harbor registry.
- Created namespaces, service account in Kubernetes.
- Building and deploying various applications in Harbor.
- Created Kubernetes dashboard, Network policies.
- Tools: Git, GitHub, Maven, Nexus, SonarQube, Jenkins, Docker, Kubernetes, AWS, Linux.
- Roles and Responsibilities:
- Implemented CI/CD pipelines to streamline application deployment and enhance delivery speed.
- Automated infrastructure provisioning using Terraform, reducing manual setup time.
- Led cross-functional teams in troubleshooting and resolving production incidents.
- Optimized cloud resource utilization, improving cost efficiency and performance.
- Streamlined CI/CD pipelines using Jenkins and Git, enhancing deployment speed and reliability.
- Implemented infrastructure as code practices with Terraform, improving environment consistency and scalability.
- Automated monitoring and alerting systems using Prometheus and Grafana, increasing system uptime and response efficiency.
- Led cross-functional teams in cloud migration projects, optimizing resource allocation and reducing operational costs.
Professional Development, DevOps Skilling & Freelance Consulting
Self-Directed Learning & Independent Consulting
07.2020 - 03.2021
- Utilized dedicated period to systematically master modern DevOps tools and methodologies
- Developed hands-on expertise in Docker containerization and Kubernetes orchestration through home lab projects
- Gained proficiency in Infrastructure as Code using Terraform and configuration management with Ansible
- Built and automated CI/CD pipelines, enhancing skills in Jenkins and GitLab CI
- Acquired advanced knowledge of AWS cloud services and architecture best practices
- Provided specialized IT support and cloud migration services for small businesses and startups
- Executed infrastructure optimization projects, migrating client systems to cloud platforms
- Developed custom automation scripts for system monitoring and backup solutions
- Managed client relationships and delivered projects independently, building entrepreneurial skills
- Applied newly acquired DevOps skills to real-world client projects
- This combined period of intensive skilling and practical application directly enabled the successful transition into DevOps Engineering
- DevOps Skilling Initiative:
- Freelance IT Consulting:
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
IT Support Specialist & Systems Engineer
Investment and capital growth Pty ltd
05.2017 - 06.2020
- Administered and maintained hybrid IT infrastructure including Windows Server and Linux environments
- Managed cloud services and resources on platforms including AWS and Microsoft Azure
- Implemented and supported core infrastructure services including Active Directory, Group Policy, DNS, and DHCP
- Automated routine system administration tasks using PowerShell and Bash scripting
- Provided escalated Level 3 technical support and troubleshooting for complex issues
- Served as first point of contact for IT support, resolving majority of Tier 1/2 incidents within SLA
- Managed and resolved support tickets using Zendesk, maintaining efficient resolution times
- Diagnosed and resolved hardware, software, and network issues for end-users
- Managed user account lifecycles and access permissions through Active Directory
- Documented solutions in IT knowledge base to improve team efficiency
- Progressed from IT Support to Systems Engineer responsibilities
- Systems Engineering Responsibilities:
- IT Support Responsibilities:
- Resolved technical issues for hardware and software, enhancing operational efficiency across departments.
- Provided training and support to staff on IT systems and applications, improving user competency.
- Managed IT ticketing system, ensuring timely resolution of support requests and minimizing downtime.
- Conducted regular system maintenance and updates, ensuring optimal performance and security compliance.
Helpdesk Intern
ITelligent Consulting Services
01.2017 - 05.2017
- Provided first-line technical support for hardware, software, and network issues
- Utilized Zendesk ticketing system to track, prioritize, and resolve customer incidents remotely
- Assisted in user account management and password resets via Active Directory
- Supported senior engineers in system maintenance and troubleshooting tasks
- Gained foundational experience in IT service management and remote support procedures
- Provided technical support to clients, resolving issues efficiently and improving user satisfaction.
- Assisted in troubleshooting hardware and software problems, ensuring timely resolution of client inquiries.
- Documented support processes and solutions in knowledge base, enhancing team resource accessibility.
- Collaborated with senior technicians to streamline support workflows, increasing overall team productivity.
Education
Professional Year Program - Education And Training
Performance Education
Melbourne, Australia04.2017
Master of Information Technology - Computer Networking
Charles Sturt University
Melbourne, Australia11.2016
Bachelor of Computer Science and Information Technology - Computer Science
Al Habeeb College of Engineering & Technology
Hyderabad, India01.2012
Skills
CI/CD & DevOps: Expert in designing and maintaining CI/CD pipelines using Jenkins, Git, and Maven for automated build, test, and deployment
Certification
AWS Certified Solutions Architect - Associate (In Progress)
ADDITIONAL DOCUMENTATION
- VISA STATUS
- Current Location: Dubai, UAE on Visit Visa (Immediate availability for interviews)
- USA B1/B2 Visa: Valid
- Australian master’s degree attestation under process
- Australian Work Visa: Valid
- Australian international driving licence: Valid
Timeline
DevOps Engineer
Planetreenaustralia
03.2021 - 08.2025
Professional Development, DevOps Skilling & Freelance Consulting
Self-Directed Learning & Independent Consulting
07.2020 - 03.2021
IT Support Specialist & Systems Engineer
Investment and capital growth Pty ltd
05.2017 - 06.2020
Helpdesk Intern
ITelligent Consulting Services
01.2017 - 05.2017
Professional Year Program - Education And Training
Performance Education
Master of Information Technology - Computer Networking
Charles Sturt University
Bachelor of Computer Science and Information Technology - Computer Science
Al Habeeb College of Engineering & Technology