Tushar Hardasani
Sharjah,UAE
Summary
Professional Summary
Dedicated and customer-focused professional with experience in customer service within the construction industry and a Bachelor's degree in Computer Science. Fluent in English with excellent communication and interpersonal skills, capable of building positive relationships with customers from diverse backgrounds. Known for a friendly and approachable personality, strong teamwork abilities, and a commitment to delivering exceptional customer service. Skilled in problem-solving, handling customer inquiries, resolving concerns efficiently, and working effectively in fast-paced environments while maintaining a professional attitude.
A proven team player with leadership experience as a football team captain at both school and state levels, recipient of the Best Football Player of the Year award, and winner of multiple dance competitions, demonstrating confidence, discipline, and the ability to perform under pressure.
Overview
3
3
years of post-secondary education
1
1
year of professional experience
Work history
Customer service representative
Yashomaha Samrath Developers
Pune , India
2025.01 - 2025.12
Customer Service Representative
- Assisted customers with questions and concerns about ongoing construction projects, delivering clear and timely information to enhance their understanding.
- Resolved customer complaints and service requests professionally, ensuring issues were addressed promptly to maintain satisfaction.
- Maintained records of customer interactions and followed up to confirm resolution and ensure customer satisfaction.
- Built strong relationships with clients by providing friendly support and ensuring a positive experience throughout the project.
Education
Bachelor's of computer science - Computer Science
Vishwakarma University
Pune , India 2023.07 - 2026.05
Skills
- Customer service expert
- Hospitality customer service
- Effective communication
- Problem solving
- Time management
- Adaptable and quick to learn
- Attentive to detail
- Teamwork and collaboration
- Cultural awareness and sensitivity
- Patient and composed
Languages
English
Fluent
Hindi
Fluent
sindhi
Native
Punjabi
Intermediate
Affiliations
- Travelling
- Learning new languages
- playing football
- Dancing
Accomplishments
Achievements
• Represented my state in football competitions and had the privilege of serving as Team Captain, leading the team both on and off the field while developing strong leadership and teamwork skills.
• Received the "Best Football Player of the Year" award in high school in recognition of my dedication, consistent performance, and contribution to the team's success.
• Participated in and won several dance competitions during high school, which strengthened my confidence, stage presence, and ability to perform under pressure.
Timeline
Customer service representative
Yashomaha Samrath Developers
2025.01 - 2025.12
Bachelor's of computer science - Computer Science
Vishwakarma University
2023.07 - 2026.05