Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Twekise Getrude

Dubai ,United Arabic Emirates

Summary

Motivated professional with a background in reception and sales, now pursuing a secretarial career. Skilled in communication, organization and administrative support with a strong ability to manage tasks and assist teams effectively.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work history

Sales officer

Taj Al Bahr Project Management
Dubai , United Arabic Emirates
04.2023 - 07.2025
  • Negotiated favourable contracts to secure long-term profitability.
  • Participated in trade shows and exhibitions, expanded professional network.
  • Trained new staff members on company procedures and best practices.
  • Advised customers on product features and benefits, facilitated informed purchasing decisions.
  • Handled customer queries efficiently, maintained high levels of customer satisfaction.
  • Increased sales volume by cultivating strong relationships with clients.

Receptionist

Speke Resort Munyonyo
Kampala , Uganda
03.2017 - 09.2020
  • Managed phone calls, resulting in effective communication flow within the company.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Maintained an organised reception area for a professional business environment.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.

Education

Certificate of Completion - Secretarial Management

Rolla Academy
Dubai, United Arabic Emirates
10.2024 - 08.2025

Skills

  • Communication proficiency
  • Email marketing
  • Microsoft Office expertise
  • Time management
  • Customer service
  • Cultural awareness


Languages

English
Advanced
Arabic
Beginner

Timeline

Certificate of Completion - Secretarial Management

Rolla Academy
10.2024 - 08.2025

Sales officer

Taj Al Bahr Project Management
04.2023 - 07.2025

Receptionist

Speke Resort Munyonyo
03.2017 - 09.2020

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Twekise Getrude