Tylla Babamurodova

Generated high‑quality leads through cold calling, networking, and client referrals, consistently expanding the customer base.

Presented and promoted residential and commercial properties to potential buyers, highlighting key features and investment value.

Successfully negotiated sales and rental agreements, achieving win‑win outcomes for clients and the company.

Maintained an updated CRM database of prospects, follow‑ups, and closed deals to ensure smooth sales operations.

Conducted property tours and open houses, tailoring presentations to client needs and preferences.

Consistently met and exceeded monthly sales targets, contributing to team revenue growth.

Built and nurtured long‑term relationships with clients, resulting in repeat business and referrals.

Handled 80+ inbound and outbound calls daily, providing quick and effective solutions to customer inquiries.

Delivered personalized support to clients, ensuring a positive customer experience and a 95% satisfaction rate.

Resolved billing issues, service complaints, and product questions efficiently, reducing follow‑up calls by 30%.

Maintained accurate records in the CRM system, logging customer interactions and updating case notes.

Met and exceeded daily and monthly performance targets, including call handling time and quality standards.

Collaborated with team members to improve scripts and call strategies, boosting overall call center productivity.