UBAID DESHMUKH

Serving B2B client with their Travel related queries like Issuance of tickets and Reissue and Refunds.

Manage bookings using Global Distribution Systems (GDS) or other reservation systems.

Make regular telephone calls to clients to update them on new products and services while at the same time work towards constantly improving working relationships.

Handling customer complaints & resolving within the specified time frame.

Develop and maintain long-term relationships with travel agencies.

Strategic planning, assessing problems, identifying alternatives and making decisions to maintain customer satisfaction.

Re-issuance of all types i.e. Normal, Partial, Past dated, Corporate and on GDS System.

Assist customers in purchasing tickets for flights, trains, buses, or other forms of travel.

Strong skills in selling travel products and negotiating with suppliers and clients to secure the best deals.

Advise customers on ticket choices, including economy, business class, first class, or special fare options.

Create detailed and personalized travel itineraries, including transportation, accommodation, sightseeing, and activities.

Actively promote and sell tour packages to potential clients through various channels, such as phone calls, emails, WhatsApp, Website.

Secure bookings for accommodations (hotels, etc.), and activities (tours, cultural experiences, etc.).

Prepare and maintain all necessary documents for the clients, including itineraries, bookings, invoices, and receipts.

Hotel Bookings through online portal and direct with hotel in Dubai and worldwide.

Checking Queue's in Sabre for Schedule Change and Informing the Passengers about the same.

Dealing with travel related enquiries over the Phone, Mails as well as Walk-ins.

Prime Responsibilities is to handle inbound and outbound calls (IVR)

Develop and maintain long-term relationships with travel agencies.

Manage bookings using Global Distribution Systems (GDS) or other reservation systems.

Ability to manage multiple business accounts and maintain strong relationships with clients.

Handling last-minute booking changes, cancellations, or issues that can arise before or during the trip.

Assist customers with making, modifying, or canceling travel reservations, ensuring adherence to fare rules and availability.

Prime Responsibilities is to handle inbound and outbound calls (IVR).

Develop and maintain long-term relationships with travel agencies.

Manage bookings using Global Distribution Systems (GDS) or other reservation systems.

Ability to manage multiple business accounts and maintain strong relationships with clients.

Handling last-minute booking changes, cancellations, or issues that can arise before or during the trip.

Assist customers with making, modifying, or canceling travel reservations, ensuring adherence to fare rules and availability.